@ATT my internet, uverse and phone service has not been working for the last 2 weeks. I have not received any updates or reports about the issue. I live in Fort Worth, TX 76244 area.
@ATTHelp I hope AT&T headquarters sees this tweet so they know that my community in Fort Worth, TX is being ignored and not receiving any assistance. 2 weeks of not having internet service is unacceptable.
@ATTHelp . I’ve called technical support and the customer service agent keeps telling me that the issue will be resolved in 24 hour. I have not seen any AT&T repair trucks in our area. AT&T is ignoring my community and I’m very dissatisfied with your service.
@ATTHelp My neighbors are stating that this issue was a result of the installation of fiber optic cables in our community. Many of the impacted homes are switching their internet service to Verizon.