@OpenreachHelp I bet @elonmusk could deliver #Starlink quicker than you can scan a barcode and activate our internet!! 😡😡 7 days and counting… no service.
@OpenreachHelp I have done so. Unfortunately Openreach are refusing to do anything except wait for the 23rd when and engineer will physically come and scan the ONT sticker. That’s it. No fault/no other issue. Simply activation.
@EE still no activation. Today @WeAreOpenreach admitted that they are waiting for an engineer to scan the ONT barcode. That’s it… 10 days of no internet for no reason/no fault/just can’t be bothered to take the serial number from the customer to simply flick a switch!!!!!
@EE@WeAreOpenreach said the 23rd just for an engineer to scan a barcode sticker. So we’re without any connection for no reason other than their process which @EE can’t escalate/bypass on exception
@WeAreOpenreach Yeah right! We had it all installed on the 13th but still no activation. Line works/pon signal flashing but Openreach refuse to activate it and left us without internet for 10 days. Be careful if you rely on your connection for work/health/security
@WeAreOpenreach @OpenreachHelp leaving a customer without internet = no security system/no ability to work. Are you going to explain to my employer and compensate?
@EE still no internet because you can’t manage your relationship with @OpenreachHelp it should be an emergency appointment. 10 days without internet. How do I work?
@OpenreachHelp That’s all you keep saying but the issue is your side. Yet another avenue of communication from Openreach fobbing us off. I heard your engineer on the phone to your engineer call line. Your internal service is horrific too. No wonder #openreach only get 1 star on @Trustpilot