Qualified Midwife, originally from Birmingham, now living in NE England with my hubby and 2 children. I love holidays and Take That, especially Gary Barlow
@OllieWale@Ticketmaster@oasis Totally agree! When I’ve questioned this with TM before they’ve said dynamic pricing is in place to get rid of touts and help fans get tickets! Absolute rubbish! Makes TM worse than touts, least touts don’t hide the fact they sell tickets for way over value!
@gigsandtours your Site Devs and project teams should be sacked for this shambles !!
After years of massive concerts and anticipated higher than normal traffic and YOU STILL cannot get a site up and ready for transactions !!
Embarrassing !!
@Ticketmaster & @seetickets & @gigsandtours
@TicketmasterUK absolute joke trying for Oasis tickets! TM site has crashed multiple times so given up but been on @seetickets & @gigsandtours since 7.30am & still not in any queue! You knew what demand would be like, your servers should be able to cope! Awful customer experience
@British_Airways The receipts were sent when the claim was submitted but the advisor keeps sending emails asking for these, when he’s told they’ve been sent, there is no acknowledgement, he just sends the same generic email again asking for the receipts. Just going round in circles!
@British_Airways please tell me why it is taking so long for a compensation claim due to a cancelled flight to be settled? Claim submitted in February and still being asked for expenses receipts, all these months later, when these have already been sent with the initial claim
@British_Airways I understand that, the case has been allocated but the handler keeps asking for information that has already been sent! And then when they’re told that, they don’t reply!! The other two couples in the party have had their claims resolved, why is this taking so long?
@British_Airways can you tell me why I am still fighting for compensation 6 months after a claim had been made and the rest of my party have received compensation ages ago! Customer relations is a disgrace! Incompetent and unprofessional.
@British_Airways please look into why my claim for compensation has been closed without any communication or contact! Our flight home was cancelled the day before we were due to come home, which resulted in us getting back 33 hours later than planned! Please advise.
@RoyalMail I need to get in contact with you and despite sitting on hold for over an hour prior to you closing, the lines were closed without my call being answered!! There is literally no other way to contact you! Do you now have an email address???
@MerlinapUK please tell me why as a Merlin Annual Pass holder I am not able to book tickets for two of your attractions because ‘all pass holder slots have been taken’ for our chosen day, but as a non passholder, plenty of tickets are available?? This is absolutely ridiculous!