CS in focus

The #CustomerSuccess team for the #CustomerSuccess community.

[CS in focus @csinfocus_]

Just posted a photo https://t.co/liNlSiZDXg

[CS in focus @csinfocus_]

✅ #RegisterHere: https://t.co/bqgE5uYeuD

This is an intimate roundtable designed for #Directors, #Heads, #VPs and #CCOs within Canada. All RSVPs will be reviewed.

#customersuccess #customerexperience #leaders #canada

[CS in focus @csinfocus_]

We’re pleased to be joined by @reduce_churn, VP, Global Head of Customer Success & Support @miteksystems who will share how you can use segmentation to deliver a unified customer experience across the board.

🔥 Spaces are limited, so don't wait and reserve your spot today!

[CS in focus @csinfocus_]

Our next session will be on #October13 with a discussion on the different types of segmentation and how best to leverage it to see success in your role.

#medallia #customersuccess

[CS in focus @csinfocus_]

⏰Attn #CSLeaders! ⏰

We’re excited to announce the next edition of our #CS #Roundtable series w/ @Medallia, where CS Leaders come together to share best practices, learn about the latest trends in the field & discuss the challenges you're facing & solutions to overcome them.

[CS in focus @csinfocus_]

As we wrap up this event, we want to thank our sponsors @CatalystIO and #MeloAssociates for making this event happen! Thank you for your continuous support! #customersuccess #cs #sponsors

[CS in focus @csinfocus_]

If you're a #VP or a #ChiefCustomerOfficer and want to get more out of your #equity #package, @ChrisHicken is offering an advanced training session and you can register here: https://t.co/HqWEHb1ZP7

#customersuccess #negotiation

[CS in focus @csinfocus_]

Main Takeaways:

😢 #CS folks often don't #negotiate compared to their peers in different fields
💰 #Salary is ~10% higher at companies with later stage funding (Series D to public company)
❌ CS comp in #Canada is on average 10-20% lower compared to US

#customersuccess

[CS in focus @csinfocus_]

If you have any follow up questions to @Chris, reply below and he's happy to answer them!

[CS in focus @csinfocus_]

A huge thank you to our guest speaker, @ChrisHicken, for sharing his expertise in #equity #negotiation and sharing #CS #salary data for both US and Canada! It was a very timely session with the current job market being hot. 🔥

['nuffsaid @nuffsaid_hq]

In this 2.0 Leadership interview, @kcapote7 opens up with advice for accelerating your career, like:

1. Take ownership over problems outside your responsibilities
2. Measure your progress and impact on problems now
3. Build your Adaptability Quotient

https://t.co/zoF28VT4FF

[CS in focus @csinfocus_]

Don’t miss out on learning from @ChrisHicken who is an #investor, #advisor, and board member, and previously spent 8 years as President & COO of @usertesting .

🔗 Register Today: https://t.co/4Lr7CytcnV

[CS in focus @csinfocus_]

🔥 1 DAY LEFT 🔥

How does your #salary compare with your peers?
Have you negotiated your #equity package?

If you’ve been wondering about these lately, we are bringing in an #expert to share insider info on these topics #tomorrow!

[CS in focus @csinfocus_]

Join us as @ChrisHicken, CEO and Co-Founder of @nuffsaid_hq, takes us on a deep dive into how you can negotiate equity and which features will significantly increase or decrease the value of your stock! #cs #csm #salary #negotiation

▶️▶️ #RegisterNow: https://t.co/4Lr7CyKNMv

[CS in focus @csinfocus_]

If you've been wondering about these lately, then we got answers for you!

[CS in focus @csinfocus_]

Have you negotiated your #equity package? How does your salary compare to your peers? #cs #csm #salary #negotiation

[CS in focus @csinfocus_]

Are you transitioning to #CustomerSuccess or considering other #CS jobs but don't know where to start? #HiringAlert

Join our Slack group & connect w/ #HiringManagers directly. The market is 🔥🔥🔥. Reach out to these hiring managers soon!

➡️Join Now: https://t.co/e7KH619Lcv

[CS in focus @csinfocus_]

⚠️ How does your salary compare to your peers? ⚠️

As part of our #Sep22 event, we are running a #CS Compensation Survey & will share the results live. It's 💯 anonymous!

If you want to know where your #salary stands, fill out this #survey:
▶️▶️https://t.co/UkPc1OG1Pw

[CS in focus @csinfocus_]

And we're back from our summer break to kick off our Fall Series with a 🔥 topic on:

💰 How to negotiate a better equity package 💰

An expert will be joining us on #Sep22 to share the secrets to negotiating your equity. Don't miss out

▶️▶️ #RegisterNow: https://t.co/Qc1xwDquQp

[CS in focus @csinfocus_]

Even though we're on break, our vibrant #CS #SlackCommunity is always active. Don't miss out on connecting with fellow #CSfriends and #HiringManagers during the summer!

🔥 Join us here: https://t.co/2QiKuM4jbL