C

[C @csw_chris]

@DHLParcelUK shipment 60120174634852 delayed twice already and it was supposed to be delivered three days ago. What is going on DHL? Is the driver deliberately avoiding delivery because the parcel heavy?

[C @csw_chris]

@RevolutApp To have better in-app support cause they are basically useless atm

[C @csw_chris]

@colinjohnston5 @RevolutApp I know. They finally credited the money back last week, which took them seven weeks and half

[C @csw_chris]

@RevolutApp @decappeal It’s been six weeks since my payment was rejected and returned. It’s £5000 and I have been chasing in app support everyday. Do I really have to kill myself to get anyone’s attention ?

[C @csw_chris]

@financialombuds @guardianmoney Revolut has been refusing to return my rejected payment of £5000 after six weeks of waiting and my mental state is hanging by a thread. I’m really getting suicidal over this matter. Where is my money @RevolutApp ?

[C @csw_chris]

@RevolutApp It’s been a month and your in-app chat has been telling me the same thing. I’m really getting suicidal over this matter thanks to your app

[C @csw_chris]

@RevolutApp it’s been a whole MONTH since my payment was sent and rejected by recipient bank.Revolut still refuses to return the rejected funds as “they are still investigating the issue, quote their online agent. It’s almost Christmas and I’ve got no money left. Tragic me

[C @csw_chris]

@IvoryKse @RevolutApp They assigned me an agent from the payment investigation team. They kept saying issue is being investigated but no real solution is given. Their banking partner is sitting on my rejected payment and Revolut can’t do anything about it.

[C @csw_chris]

@IvoryKse @RevolutApp My £5000 was rejected by recipient bank and money still hasn’t bounced back after a month….. so…

[C @csw_chris]

@RevolutApp When Revolut finally refunds my returned transfer………duh

[C @csw_chris]

@revolutapp_us @RevolutApp Three weeks later and still no refund of my bounced back payment. Folks, Revolut is only good for 5s and 10s. Putting your savings or salary in it would be the regret of your life. They are not better than a traditional bank, If not worse

[C @csw_chris]

@MichaelRobison @revolutapp_us @RevolutApp In the same boat here, bounced back transfer not received after three weeks. Their response is always “we are trying our best”

[C @csw_chris]

@RevolutApp “This has been escalated to our team” has been the tune of the past three weeks and I’m getting tired of it. It’s £5000 that I urgently need, not £5. Can’t believe things can still go wrong with @RevolutApp even though the banking details are absolutely correct

[C @csw_chris]

@RevolutApp @findercomUK Support has been pretty incompetent I’m afraid, otherwise the money would have been back to my account within the first week

[C @csw_chris]

@RevolutApp @Movember Two weeks later, still no sign of my bounced back transfer. Any traditional bank would have resolved it within three to five days. In-app agent keeps telling me to wait another two days, utterly disappointing.

[C @csw_chris]

@RevolutApp Hi Revolut, I did a local GBP transfer with sort code and account number but it somehow was sent through SWIFT with a BIC code I didn’t even specify. App and support says the money will be reverted in 5 working days. It’s the 6th working day and still no refund. Help!