After all that I will say I did get in touch with Andrew with social media verizion support today.. he was extremely knowledgeable and helpful.. not fully resolved but satisfied that it is being handled. He also handled another issue I had with awesome customer service thankyou
@Verizon@VerizonSupport
I cannot express the disappointment and aggravation with Verizon over my factory Verizon replacement @SamsungMobile s3 watch that had a battery failure.. easy enough to get replaced but the 2 replacements later that will not activate due to being listed
@VerizonSupport@verizon@SamsungMobileUS
Well I went to Verizon support.. see my other tweet. After I tweeted the no response for 25 mins I was asked to go back. Went back and some how it disconnected.. and told me to reach out to get a new link. I did so and 15 mins no reply
@VerizonSupport I did as you asked and you sent me to Verizon tweet text and the person asked me if I wanted to disco. Ect my watch told her no and explained exactly what I said in my tweet and 25 mins later no response even 10 mins after I asked if she was still there