Kapilan Boss

A Technophile. Autodidact. Technologist. #HowLaMacha

[Kapilan Boss @Cuppy19]

@GrabMY @AnthonyPY_Tan I have already DM 2 days ago and asking me to DM again?

Cc @AnthonyPY_Tan

[Kapilan Boss @Cuppy19]

It has been 3 days since I wrote in and requested for customer service but there isn’t any response or reply from anyone from @GrabMY.

Is this how you planning to drive SEA forward with a horrible customer service during in dire situation @AnthonyPY_Tan ?

#grab #grabmy

[Kapilan Boss @Cuppy19]

@GrabMY’s customer service is becoming bad to worse with no human touch during any emergencies. It’s all AI chatbot which helps to nothing.

[Kapilan Boss @Cuppy19]

Website has been down a few times in the past week. How can I trust you guys and host any websites with Exabytes?

This is super frustrating @keesiak
@ExabytesWebHost @Exabytes_MY

[Kapilan Boss @Cuppy19]

@Google @GoogleAds you guys really need to do something about this. Every quarterly you will be getting with a mediocre account strategist.
A cry from a customer to request for better support @sundarpichai

[Kapilan Boss @Cuppy19]

Dear @Google @GoogleAds,

Your 3rd party telesales company’s @Regalix with so called Google Account Strategist is absolute rubbish.

In most of the cases, you will be assigned to account strategist who will ruining your performing campaigns, with their suggestions.

[Kapilan Boss @Cuppy19]

@McmcReact @MCMC_RASMI Hi @McmcReact my issue is not resolved yet but I received email saying the issue is resolved.

Also thr aduan portal has some issue. I can’t seem to login in and tag the issue as not resolved

[Kapilan Boss @Cuppy19]

Called in to @MaxisListens to report in about my poor coverage connectivity.

After a while they got back to me by saying my location is the problem and they will need sometime to put up the booster or something.

[Kapilan Boss @Cuppy19]

@McmcReact @MCMC_RASMI Hi mcmc, sure will do that.

[Kapilan Boss @Cuppy19]

@McmcReact @MCMC_RASMI Hi @McmcReact I have lodged a complain and my case id is TC230726-00012

[Kapilan Boss @Cuppy19]

@McmcReact @MCMC_RASMI Appreciate some level of solutions to the subpar services by the mobile operators in Malaysia @fahmi_fadzil @CFM_Malaysia

#poorservices #maxis

[Kapilan Boss @Cuppy19]

Is this kind of act allowed @McmcReact @MCMC_RASMI ?
I believe there are more customers are tolerating these subpar services. If service provider unable to deliver what they are supposed to, a fair ask is to compensate the losses to customers while they find/fix a solution.

[Kapilan Boss @Cuppy19]

Used be looking forward to devour @myBurgerLab but abit of let down as there’s no longer patty based menu. It’s all fried chicken thigh and the bread were hard.

We ordered different menu but when the food came all we felt was it’s a chicken thigh burger.

#bringbackthepatty

[Kapilan Boss @Cuppy19]

@PropertyGuru_MY surprised to see your platform allows agents without stating their REN is allowed to advertise property.

Maybe you should screen them before onboarding as much the agents screen us, just even for a simple enquiry.
#credibility

[Kapilan Boss @Cuppy19]

@AliAbdaal Slack Audible

[Kapilan Boss @Cuppy19]

@bigpaymeapp It was miraculously attended after a few days of hiatus as soon as I tweeted. Guess I should make a reach to Twitter first before the official support to make things moving fast. Guess it’s pending-resolve for now.

[Kapilan Boss @Cuppy19]

@bigpaymeapp been trying to reach out to customer service for few days and there’s nothing seems to be happening. Cards being delivered to a wrong location and unable to top up the account.

#bigpayfailing #failingcustomerservice #failingseevice #bigpay

[Kapilan Boss @Cuppy19]

Breakfast grill this morning was sizzling hot… 😮‍💨 @BFMradio and @khoohsuchuang nailed it as always.

[Kapilan Boss @Cuppy19]

@BFMradio’s breakfast grill was sizzling hot today 😮‍💨. @khoohsuchuang nailed it as always.