Cureskin

India’s trusted skin & hair health app | 17 lakh+ happy customers | 100+ doctors for your skin & hair care | Download now

[Cureskin @cureskinapp]

@Sanddypandt We're glad to hear that your issue has been resolved and the amount has been credited successfully. Thank you for your patience and for sharing your experience. We truly appreciate your support and are always here to help.

[Cureskin @cureskinapp]

@ARCHANAhaj Hi, we have addressed your query in another thread. If you are still facing any challenges, please feel free to DM us, and we will be happy to assist you further.
https://t.co/91p1lbjrAI

[Cureskin @cureskinapp]

@ARCHANAhaj https://t.co/91p1lbjrAI

[Cureskin @cureskinapp]

@ARCHANAhaj Hi Archana, we regret the inconvenience.

Our doctor connected with you today and recommended reapplying the moisturiser and pausing the repair for 10 days. We will reattempt connecting with you for the same and guide you.

For any further assistance, please drop us a DM.

[Cureskin @cureskinapp]

@Sanddypandt Aap humein DM bhi kar sakte hain: https://t.co/rOyKIVfrat ya apni concern [email protected] par share kar sakte hain.

[Cureskin @cureskinapp]

@Sanddypandt Hi, referral rewards hamare program ki Terms & Conditions ke anusaar process kiye jaate hain. Phir bhi, hum aapka case dobara review karna chahenge. Please apna registered mobile number DM mein share karein, taki hum details check karke aapki sahayata kar saken.

[Cureskin @cureskinapp]

@ayenaannya Hi, thank you for taking the time to share your feedback. We are glad to know that you are happy with our services. Feel free to drop us a DM in case you require any assistance in the future. https://t.co/91p1lbjrAI

[Cureskin @cureskinapp]

And this confusion is actually quite common across skincare.

Many concerns can look similar on the surface, but require completely different approaches underneath.

That’s why proper diagnosis is crucial before starting any treatment, especially for concerns such as acne, pigmentation, or scarring.

At Cureskin, our dermatologists assess the condition first and guide treatment accordingly.

[Cureskin @cureskinapp]

नमस्ते सूरज, हुई असुविधा के लिए खेद है।

हमने इस समस्या को हमारी लॉजिस्टिक्स टीम को भेज दिया है ताकि डिलीवरी फिर से हो सके। आप 24–48 कार्य घंटों में अपना पार्सल पा सकते हैं।

हमने आपको कॉल करने की भी कोशिश की, लेकिन जवाब नहीं मिला। कृपया एक दूसरा नंबर और कॉल करने का स��ी समय बताएं, ताकि हम आपसे तुरंत जुड़ सकें।

[Cureskin @cureskinapp]

@jaatsaayar Hi Sayar,
Jaise check kiya gaya hai, aapki kit 27th April ko successfully deliver ho chuki hai. Kripya confirm karein ki aapko kit receive ho gayi hai.
Agar aapko kisi bhi tarah ki aur help chahiye ho, to zaroor batayein.

[Cureskin @cureskinapp]

Hi Sayar, is baat ko humare dhyaan mein lane ke liye aapka dhanyavaad.

Jaise humne check kiya, tracking information ke according delivery ke time par koi available nahi tha, jiski wajah se shipment deliver nahi ho paayi.

Humne is issue ko apni logistics team ke saath escalate kar diya hai taaki delivery ko dobara reattempt kiya ja sake.

Saath hi, request hai ki aap humein DM karke apna complete address aur contact number, saath mein ek alternate number (agar available ho) reconfirm kar dein, taaki hum aapki shipment ko jald se jald deliver karwa sakein. https://t.co/XCuNyj6EUq

[Cureskin @cureskinapp]

Hi, we sincerely apologize for the inconvenience caused.
We’ve checked your case and would like to inform you that your refund has been successfully processed. It should be credited to your account shortly, depending on your bank’s processing time.

We have also noted your feedback and are taking steps to ensure such instances do not occur in the future, so you have a hassle-free delivery experience.

Please feel free to DM us if you need any further assistance. We’re here to help.

[Cureskin @cureskinapp]

Cureskin is now verified on Truecaller. ✅

When our experts call, you can pick up with complete assurance—it’s your trusted skincare partner reaching out.

[Cureskin @cureskinapp]

Thank you for sharing the requested details.

Unfortunately, due to logistics constraints, the shipment cannot be delivered to your location as your pin code falls in a non-serviceable area. Hence, the shipment needs to be picked up from the hub.

Sincere apologies for the inconvenience caused.

Also, to protect your privacy, please delete this tweet as your contact number is visible in public.

In case of any further assistance required, please feel free to DM us.

https://t.co/XCuNyj6EUq

[Cureskin @cureskinapp]

@ADITYAMEHR87755 Hi Aditya, we regret the inconvenience caused.

Please share your order ID/registered contact number via DM for us to have this checked on priority.

https://t.co/91p1lbjrAI

[Cureskin @cureskinapp]

Hello, sincere apologies for the delay in delivery. We have noted your feedback and shared the same with the concerned team to ensure such instances do not occur in the future.

Please rest assured that the products sent are authentic. The prescription can be downloaded via the app from the "My Prescription" section in the main menu.

In case of any further queries or assistance required, feel free to DM us.

https://t.co/XCuNyj6EUq

[Cureskin @cureskinapp]

@nikitranjan Hi Nitish, as discussed over DM, we hope your concern has been resolved.

If you need any further assistance or have any other issues, please feel free to reach out to us via DM.

[Cureskin @cureskinapp]

@nikitranjan Hi Nitish, in case of failed payments, the amount gets auto-refunded by your bank.

Kindly share your registered contact details via DM so we can check the status and get back to you.
https://t.co/91p1lbjrAI

[Cureskin @cureskinapp]

Hi, we are following up regarding the issue with the missing applicator tip. We have not received your response yet. Please share your order ID or registered mobile number so the support team can assist you further. You can also email your details to [email protected] or call 8150096500 (Monday to Saturday, 10 AM to 7 PM) for immediate assistance.

[Cureskin @cureskinapp]

Thank you for sharing the image. It appears that the applicator tip is missing from the product.

Kindly confirm if you have detached the applicator, or if it was delivered in this condition. Please do not use the product and share your order ID or registered mobile number so the support team can check and assist you. You can also contact 8150096500 (Monday to Saturday, 10 AM to 7 PM) for immediate assistance.