@UKtraveljourno@RandoxOfficial There should be one behind Green Door Restaurant next to Rambert on Southbank. They closed the place in Southwark Cathedral.
@British_Airways Thanj you Dylan. Yes the guidance given to your staff was incorrect. I will share this with your customer services team. Appreciate this is all new. Thank you
@British_Airways is was on LCY to FRA today. You checked all docs prior to departure and confirmed I am good to go. Yet, together with 30 other passengers, you refuse to check me in and require a private negative Covid Test, which is not required by the German gov?? Pls clarify!
@British_Airways That's what I told your check in staff but they didn't accept it. In addition to the proof of full vaccination they forced me and the other passengers to run and get an additional negative Covid Test at our expense within 30 minutes until the check in closes. Ery stressful and..
@curiousMK1 We follow UK government guidelines with regards to testing requirements for entry to all countries. If you believe that this was incorrect, my advice would be to contact our Customer Relations team at https://t.co/goD69oXTLX who will be able to investigate this for you. Dylan
@British_Airways .. Expensive. Can you please give me an answer why you request the confirmation of the fully vaccinated status, which you check online prior to check in AND a negative lateral flow test performed by an expensive private firm to check in while there is no requirement to do so?