Carla Gomez

Chief Engagement Officer at @popratiotweets and Dir. of Mktg & Comm at 2023 #MFinalFour Houston Local Organizing Committee.

[Jody Schmal @jodyschmal]

Local Foods Market opening at Rice University https://t.co/jjeDxNjzfy via @houstonchron

[Carla Gomez @currentlysavvy]

Can’t even paste their phone number in a tweet 😭 Best customer service award goes to @roborockglobal 🏆

[Roborock @roborockglobal]

@currentlysavvy Hey,
Thank you for reaching out!

Would you please kindly send email to our support team at [email protected] or call 1-833-?.

Have a wonderful day!🌞

[Carla Gomez @currentlysavvy]

@roborockglobal I cannot send you a direct message. You need to follow me first. @roborockglobal

[Carla Gomez @currentlysavvy]

.@roborockglobal my Roborock S7 that’s two(!) years old has issues left and right. Every interaction with customer service is an email with 3-4 days(!) of dead time in between & conflicting, nonsensical (AI?) information. Please help me with this $850 paperweight 😡 So upsetting!

[Carla Gomez @currentlysavvy]

@roborockglobal .@roborockglobal the reason why I am reaching out here is because I have contacted support more than 30 times and received nonsensical responses over the span of 2 years. So the resolution is to continue trying to speak with them although they offer no help for a $750 product?

[Carla Gomez @currentlysavvy]

@roborockglobal .@roborockglobal you can see the summary of our nightmare experience with #Roborock S7 above. You asked me to DM you but I can’t because you don’t follow me. You can message me at carla368[@]hotmail[.]com

[Carla Gomez @currentlysavvy]

@roborockglobal #Roborock has been an expensive headache from the start.

[Carla Gomez @currentlysavvy]

@roborockglobal Upon the #Roborock’s return, it never connected correctly to the app (a whole new issue). After two weeks of fighting to re-set, we contacted support, and went through the whole process again just to be told that the product is out of warranty and we need to pay for repairs.

[Carla Gomez @currentlysavvy]

@roborockglobal We’d have to restore to factory settings and remap every time. We tried everything. After the 6th or 7th time resetting the robot to factory settings and trying different base spots in the house, #Roborock asked us to mail the robot to you to get fixed.

[Carla Gomez @currentlysavvy]

@roborockglobal Phone calls to #Roborock customer support, meant someone would “escalate” the situation, which meant that we could then only *email* back and forth. The communication was choppy, taking about a week(!) between emails, and the solutions never worked.

[Carla Gomez @currentlysavvy]

@roborockglobal We had issues with the #Roborock S7 from the start. After 6 or 7 attempts, it would not map the house correctly. After it mapped the house, it worked fine for a few months until it started getting lost and changing the map in the app.

[Carla Gomez @currentlysavvy]

@roborockglobal here’s a recap if the infuriating experience we’ve had with #Roborock over the past 2 years! Mind you, the email “support” is so terrible and non-sensical that we are convinced it is bots responding - there’s no conversation continuity or regard to the history of issues.

[gwen howerton @kissphoria]

What places in Houston are "brat"

[KHOU 11 News Houston @KHOU]

Alex "@donkeeboy" Roman Jr. is bringing some of Houston's culture to Austin for this year's @sxsw! https://t.co/cWWkZbyE3c

[Carla Gomez @currentlysavvy]

@Brandi_Smith_TV 😔

[Carla Gomez @currentlysavvy]

Hi @tarragaines! I was hoping to tell you about 3 Latinos making waves in Houston, with art at the center of it all and a mural dedication tomorrow at 11. Is there a good email where I can reach out? Thank you!

[Carla Gomez @currentlysavvy]

This but, like, every evening in April @timothymalcolm 😍 And, often, only a baking sheet and tongs emerge as the “dirty dishes.” Score x 2!

[Carla Gomez @currentlysavvy]

One of my favorite drinkable things in the world! It’s the best.

[burger-chan @burgerchanhtx]

burger-chan caters, what what??

Our burger bar is a hit with companies large and small--and we also offer our vegetarian falafel, grilled chicken, and hotdogs as add-ons as well!

Click the link below to browse our catering menu.

https://t.co/WKmNO9Ivo5

[Brandi Smith @BrandiSmithNews]

Help us turn the page on illiteracy! Sixty-one percent of low-income families have no books in their homes. NONE! You can change that by donating money, buying books online OR dropping off new/gently used books at donation locations.

More info here -> https://t.co/GI3ssdeCGP