Curt Prins

I build #mobile & #ecommerce platforms to help people provide and feed their loved ones.
#productmanagement #grocery #mentor #retail

[Curt Prins @curtprins]

Getting a mobile mandate from the C-suite is the easy part. The challenge is getting an engineering team, a design org, and a leadership team all moving in the same direction before you've written a line of code.

That's the actual job.
https://t.co/fQIX7xi5YV

[Curt Prins @curtprins]

📱 Companies keep launching #mobileapps nobody opens twice. Not because the product is bad. Because they asked the wrong question.
Before you code a single line, ask: What does your user need to do in a moment of low attention and high intent?👇
https://t.co/CEoCApjUAs

[Curt Prins @curtprins]

@Google For grocers, UCP feels like "Instacart circa 2020": https://t.co/wFY0jtOBcX

[Curt Prins @curtprins]

Google's new commerce protocol, #UCP, lets you keep your data, your payments, even the title "Merchant of Record."

It just takes your customers.

#Grocers like you become the warehouse. #Google becomes the store.

👇 New post:
https://t.co/su4KcicXCf

[Curt Prins @curtprins]

@DelRey Hard pass. I tend to not like cadmium and other heavy metals in my snacks.

[Curt Prins @curtprins]

#Grocers spent years building AI to figure out what you'd pay.
Maryland banned #surveillancepricing. And honestly? Good.
Not because the law is strong. It isn't. But because the real margin problem was never the customer.
It was always the waste.
https://t.co/tqNffXk1oY

[Curt Prins @curtprins]

#ALDI hands its digital storefront to #Instacart and calls it innovation. #Kroger announces AI partnerships and calls them a strategy.
Both are making the same mistake.👇
https://t.co/YGwjQtrra7

[Curt Prins @curtprins]

Stop chasing #grocery #loyalty. It's already dead.

Only 1% of shoppers are loyal to a single store. The other 99% are rotating through four or five stores a week.

How mid-tier grocers win in a fractured world 👇
https://t.co/T1Up4igc8h

[Curt Prins @curtprins]

Small frictions in #grocery are loyalty events.

Mid-tier #grocers deploying consumer-facing #AI on bad inventory data are about to create a lot of them.

Here’s how not to learn this the hard way.👇
https://t.co/aqYnCo6Kp8

[Curt Prins @curtprins]

Replacing an hourly #grocery employee can cost up to 50% of their annual salary. #AI scheduling attacks that number directly.

Most grocers aren't talking about it. They should be:
https://t.co/80b3aRdXcR

[Curt Prins @curtprins]

#Walmart spent $14B on technology last year, much of it on #AI initiatives

A #grocer with a $2M budget and 40 stores should stop playing their game.

Learn how here.👇
https://t.co/W4ED8Q8KxF

[Curt Prins @curtprins]

#ALDI just handed #Instacart their website, app, fulfillment, and in-store digital touchpoints.

Everyone's calling it a digital expansion.

It's actually a #robbery. And ALDI is footing the bill.
https://t.co/5uQVswBDO0

[Curt Prins @curtprins]

@ChainStoreAge Translation: #Aldi just let a hungry wolf into its hen house. Here's my argument: https://t.co/ax0gxbvoaK

[Curt Prins @curtprins]

#Grocers are paying their thieves to #steal from them.
They just can't see it happening. 🔗
https://t.co/5roLcqSXM2

[Curt Prins @curtprins]

#AI has one job in #grocery. Most operators aren't using it.

It’s an AI Reality Check for Grocers. 🧮👇
https://t.co/Q1T6XT5Rrp

[Curt Prins @curtprins]

@harleyf @fidjissimo @Shopify @ChatGPTapp Wait...what happened to the #checkout? I have to actually leave the chat to place an order?!?

[Curt Prins @curtprins]

Only 1 in 4 US #grocers meet basic shelf accuracy standards.

Most are about to layer #AI on top of that.

That's not a strategy. That's a faster way to be wrong.
https://t.co/oYWjHD1dBc

[Curt Prins @curtprins]

73% of #shoppers will switch stores if a key item is unavailable.

Stockouts cost U.S. grocers $15-20B a year.

Yet most #AI investment goes to recommendation engines and #chatbots.

In #grocery, AI must be built from the bottom up.

Full post.👇https://t.co/uwDwXncksD

[Curt Prins @curtprins]

The #grocery industry is using #AI to optimize the customer experience while shrink eats into margins, shelves go empty, and inventory data is wrong 70-80% of the time.
📉 Demand side: getting smarter.
🔥 Supply side: still on fire.
Full piece 👇https://t.co/bYs5HFhgPx

[Curt Prins @curtprins]

AI won't save grocery.

Good grocers will. They'll point it at shrink, stock, and labor instead of chatbots and personalization engines.

⚠️Fix the back room first. The chatbot can wait.
#AI #grocery #retail
https://t.co/cinhHYOU4R