Customer Feedback

[Customer Feedback @CustFeedbak]

@ArlaDairyUK I bought, on offer, 2 of your 'Arla Skyr Creamy Yogurt'. I bought it based on seeing on the front of it a big "5% Fat".

It turned out to be false advertising, as it is made from skimmed milk with added cream. And requires stirring!!!

[Customer Feedback @CustFeedbak]

BREAKING: Gallbladder make it to No.1 British Free Range Chicken Livers @waitrose

Lunch ruined, clean-up begins.

[Customer Feedback @CustFeedbak]

Yesterday, after waiting about one hour for a bus to stop, desperate, I paid £36 for a taxi to take me to my crucial hospital appt. Healthcare pro told me she had to pay £63. A financial injury claim. Your defence please? @TfL #HelloLondon @MayorofLondon #tubestrikes

[Customer Feedback @CustFeedbak]

@AsdaServiceTeam Hi.
When you ask someone to DM you, and they do, have the courtesy to respond.

[Customer Feedback @CustFeedbak]

Hi @asda

I bought this item, George Home Ribbed Glass Fast Boil Kettle, in store, based on the picture on the packaging showing the pouring spout as stainless steel. It is not.
This is false misleading advertising.

@AsdaServiceTeam

[Customer Feedback @CustFeedbak]

@adidasUK How to complain or contact your customer service via Email please?

I was given an email address via the chat but it says no longer in use!

Make it simple.

[Customer Feedback @CustFeedbak]

Are your stocks based in China @LloydsPharmacy
No wonder your business is failing Lloyds Pharmacy!
11 days and still silence. No way to track orders and no updates or any form of communication. This is not how to run a business but how to ruin it. Worried about your patients!

[Customer Feedback @CustFeedbak]

@AskNationwide Just for the record, when you go to collect your money and you fail, don't blame me. I can argue my case. Sort out your mess and your outdated system and instructions

[Customer Feedback @CustFeedbak]

@AskNationwide How to amend my direct debit bank details for my CC without calling you? The instructions given via the chat and on your website DO NOT exist? People go forward not backward!

[Customer Feedback @CustFeedbak]

@AskNationwide No option to amend my CC direct debit details via a web, I followed instructions that do not exist. The only thing I can amend is changing my payment options (pay minimum, pay the full amount etc.). Please don't use 'alternatively', it's misleading, say you must call us.

[Customer Feedback @CustFeedbak]

@parcelforce For some reason, I cannot DM. Every time says message failed to send

[Customer Feedback @CustFeedbak]

Hi @parcelforce, is there a way to track a collection arranged by a company? there's no time slot. All I was told is a collection booked for today. I received no texts or emails from Parcelforce to confirm collection. Does the driver call on arrival if there's an issue?

[Customer Feedback @CustFeedbak]

@parcelforce Thanks. Do you usually send texts/emails acknowledging the collection request and the date? How to confirm with Parcelforce a collection is booked?

[Customer Feedback @CustFeedbak]

@currysbusiness @CurrysServices @currys Are you still trading, are you for real!! Order placed. Payment taken. Order Confirmation received. Nothing since, order not showing on my account, untraceable. I should have received it today. Complete and utter silence. #WeAreCurrys

[Customer Feedback @CustFeedbak]

@SamsungUK I was given a time slot between 16:46- 17:46. At 17.30 the tracking updated to state a made-up statement that at 15:00 driver was unable to gain access to delivery address!!. At 15:00!! CCTV & human eyes didn't catch the liar. The only way to contact them is to fill a form= 3days

[Customer Feedback @CustFeedbak]

Hi @SamsungUK @SamsungHelpUK

Please don't use @DHLParcelUK.
These people, as per my experience, are a bunch of dishonest & cheap people. There's no way to contact them. They've a telephone number on their website, answered by a programmed machine, impossible to talk to a human

[Customer Feedback @CustFeedbak]

@AmazonHelp Please provide me with an email address I send legal court papers to. Now I understand that I have been wasting my time all these days.

[Customer Feedback @CustFeedbak]

Hi @AmazonUK @AmazonHelp You're using a company called Hermes to collect parcels. These people are time wasters, lazy and dishonest. There is a clear note for the driver which button to press yet it's ignored every time and they lie when updating the tracking info @Hermesparcels

[Customer Feedback @CustFeedbak]

@AmazonHelp Can you please confirm if your team already reviewed this case as I received an email at 5.51pm with the same answer as previous emails. No change. If so, please provide me with an email address I can forward court papers to. I don't want to post it as this delay further the case

[Customer Feedback @CustFeedbak]

@AmazonHelp Done. Resubmitted.

[Customer Feedback @CustFeedbak]

@AmazonHelp No, Amazon should be aware of all this as I have been in contact with them the whole morning. If possible and needed, please add it.