Customer Service

[Customer Service @Custom1porter]

@Deeds15 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[🇨🇦LeafsNationCitizen🚨 @Deeds15]

@heiba986627073 @WestJet @porterairlines The companion vouchers were automatic not earned and you used them at the end of the transaction not before so that the prices were adjusted. Better onboard entertainment and more leg room. Seen it before. They are getting too greedy and will be replaced sooner than later

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Brittany @canadian_girl27]

@AirCanada @porterairlines @WestJet Why can’t I find hardly any flights for February 2027 yet? All flights are connecting in the US or not available? Our agent said there should be direct flights from Toronto to San Juan. Hopefully you can help! #AirlineQuestions

[Customer Service @Custom1porter]

@Tracey__14 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

@radiantlatty Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[SuperMom @radiantlatty]

Flew with @porterairlines for the first time today and thought the experience was good until I got to my destination but my bag didn’t. Guess after my return flight I won’t ever consider using Porter again!

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Annik Carriere @AnnikCa74]

@porterairlines flight 512 from Fort Lauderdale to Ottawa. Plane is grounded due to steering broken. I have a medical dx and situation that makes it imperative that i use the washroom. I have asked politely and said it was urgent and for a medical reason. I was told to sit down.

[Customer Service @Custom1porter]

@heystee Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Ian Heystee @heystee]

@AirCanada been waiting on hold, with a ten minute conversation in the middle, for closer to 3 hours, all because your website crashed and you overcharged me when you told me I needed to book this flight again, and did. It's been a frustrating. @porterairlines how would you deal?

[Customer Service @Custom1porter]

@damianolc Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Lisa Damiano @damianolc]

@porterairlines you closed the gate when you knew there were still passengers coming from a delayed flight. Forcing now 11 people to have to be rebooked on new flights that disrupts travel planes, now to claim back money we are missing out on we had to rebook with another 1/2

[Customer Service @Custom1porter]

@damianolc Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Lisa Damiano @damianolc]

2/2 @porterairlines now we had to book with another airline which is $$ on a holiday weekend and we can’t get a reimbursement answer. Do better. We have now lost a full day.

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Senzo Tanaka @ShidoshiSenzo]

@porterairlines

@porterairlines On flight PD512 (FLL→YOW), a porter refused to identify herself and called security after my dog barked briefly. I asked politely for a chance to calm him. Her actions were unprofessional, caused me distress, and worsened my anxiety.

[Customer Service @Custom1porter]

@shepherd_book Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Shepherd Book @shepherd_book]

I'll wait to hear from @porterairlines

[Customer Service @Custom1porter]

@LarryAitken Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

@aadhi021 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Service @Custom1porter]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[aditya jagtap @aadhi021]

@porterairlines No response from you on my baggage damage complaint. Ref # 3373653. PNR 8CGCRR. Last Name: Jagtap