CUSTOMER FRAME

We help businesses + organisations put customers at the heart of everything they do to help improve productivity, drive advocacy & create competitive advantage.

[CUSTOMER FRAME @customerframe]

A great initiative Australia Post with tips for improving your #customerexperience during delivery.

Quick tips:
🚀 reduce signature on delivery
🚀 consider apartment-dwellers
🚀 offer more collection points

Check it out here https://t.co/U9hGqfoX8j

[CUSTOMER FRAME @customerframe]

Delighting the customer, a focus on innovation + data correlation have been the golden nuggets for so long, but there is so much more to focus on.#businesscoach #brisbaneconsulting #consultingagency #businessconsultant #sme #brisbanesmallbusiness #queensland #brisbane #australia

[CUSTOMER FRAME @customerframe]

So much goodness in this article by @Gartner_inc detailing the three customer experience myths we should all avoid. https://t.co/EmBlASGjMg #customerframe #customer #business #cxmyths #gartneranalysts #data #innovation #customerdelight #customerinsights #connecttocustomer

[CUSTOMER FRAME @customerframe]

#Loveyourcustomer #ConnecttoCustomer #CustomerStrategy #customerinsights #businesscoach #brisbaneconsulting #consultingagency #businessconsultant #smallbusiness #sme #brisbanesmallbusiness #queensland #brisbane #australia

[CUSTOMER FRAME @customerframe]

So you may be aware of the importance of customer, but is your business actually doing anything about it? Useful insight from @Gartner_inc #CustomerFrame #Customer #Business #CustomerExperience #CustomerExpectations #CustomerSatisfaction #Customerhappiness

[Jacob Aldridge @jacobaldridge]

Big fan of this pic Sueanne from @customerframe snapped last week! Sums me up nicely - I turn coffee and coloured pens into life-changing business guidance 😜

[CUSTOMER FRAME @customerframe]

Bobby Spence of @ExcentusCorp shares how loyalty programs can help your business create unforgettable customer experiences. https://t.co/7YS0DgLPhX #customerframe #customer #business #loyaltyprograms #customerexperience #customerjourney #customerdata #retail #customerservice

[CUSTOMER FRAME @customerframe]

To get a competitive advantage in the retail industry, one must be able to provide a differentiated + personalised experience. But what is the best way to do this?

[CUSTOMER FRAME @customerframe]

#CustomerFrame #Customer #Business #CustomerCare #Purchase #retail #CustomerExperience #CustomerExpectations #CustomerSatisfaction #Customerhappiness #Loveyourcustomer #ConnecttoCustomer #CustomerStrategy #customerinsights

[CUSTOMER FRAME @customerframe]

On the Customer Journey, many businesses forget the pre- purchase stage, where much of the magic happens. Brand reputation + considered customer experience are key at this important stage. What is your business doing to show you care? @Wunderman https://t.co/mTMzSPTonf

[CUSTOMER FRAME @customerframe]

#customerservice #customersuccess #cx #customers #business #customerstrategy #intelligentsoftware #loveyourcustomer #connecttocustomer #customerinsights

[CUSTOMER FRAME @customerframe]

“But no matter how perfect the product or how charitable the company, consumers simply aren’t going to do business with brands that lessen their quality of life.” Couldn’t agree more.

[CUSTOMER FRAME @customerframe]

Businesses are meant to make customer's lives easier + it seems like customer service isn’t enough anymore. Wonder why? Serenity Gibbons gives us the three reasons why it’s time to switch to Customer Success. Read her article here: https://t.co/Zb9fpxNOsl #customerframe

[CUSTOMER FRAME @customerframe]

A lovely way to start the week. Happy Monday friends! #MotivationalMonday

[CUSTOMER FRAME @customerframe]

Worried about unhappy customers? You should be! Try to H.E.L.P them by listening, empathising + leading them to a resolution that suits them. It may just save your business. Great article, thanks @SteinbrecherInc https://t.co/Bug7v9LeWy #customerframe #customer #business

[CUSTOMER FRAME @customerframe]

#loveyourcustomer #connecttocustomer #wordstoliveby #quoteoftheday #customerinsights #businesscoach #brisbaneconsulting #consultingagency #businessconsultant #smallbusiness #sme #brisbanesmallbusiness #queensland #brisbane #australia

[CUSTOMER FRAME @customerframe]

CX doesn’t only play a big role in increasing your revenue. It influences the connection you have with your valued customers that cannot be replaced by money. Wise words from @Nat_Nlighten #customerframe #customer #business #emotionalconnection #customerexperience

[CUSTOMER FRAME @customerframe]

#connecttocustomer #businesscoach #brisbaneconsulting #consultingagency #businessconsultant #smallbusiness #sme #brisbanesmallbusiness #queensland #brisbane #australia

[CUSTOMER FRAME @customerframe]

How do you develop a customer-driven culture to keep your customers happy? @elad_walach, CEO of #Aidoc, gives us his four P’s for customer happiness. https://t.co/ymvfpgGYtI #customerframe #customer #business #customercentricity #customerculture #4ps #aidoc #tips #customertips

[CUSTOMER FRAME @customerframe]

Wise words to live by from @WarrenBuffett, CEO of Berkshire Hathaway. #customerframe #customer #business #emotionalconnection #customerexperience #customersatisfaction #customerexpectation

[CUSTOMER FRAME @customerframe]

If you think that you’ve smashed your goals once you satisfy your customers, then you’re probably on the wrong track. Delighting them is on a completely different level + involves taking the experience above + beyond their expectations.