Customer Relations//Hub

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[Customer Relations//Hub @CustomerH4258]

Thank you for bringing this to our attention, i'll be happy to assist. Please follow us so we can send you a direct message and assist you promptly.🌹

[Customer Relations//Hub @CustomerH4258]

Thank you for bringing this to our attention, i'll be happy to assist. Please follow us so we can send you a direct message and assist you promptly.🌹

[Snow @sn444ow]

@MyUS_Shopaholic

Urgent — My MyUS account was disabled after I placed an order for an item. The payment was debited but I can’t access my account. I need immediate payment cancellation/refund or account reactivation. Please respond ASAP.

[Customer Relations//Hub @CustomerH4258]

Thanks for reaching out! We’d be happy to help with recommendations.
Could you please share a bit more about your preferences?
Also, feel free to follow us so we can continue assisting you via DM. 🌹
Best regards,

[A @Abdulelahnotime]

@MyUS_Shopaholic My shipment via Aramex hasn’t arrived yet because there was a mistake in my phone number in the package address I contacted you recently and you responded to me that you already contacted Aramex but I’m still haven’t received my package yet is there any update in this regard it’s been almost 3 weeks with no progress in my complaint

[Customer Relations//Hub @CustomerH4258]

Thanks for reaching out! We’d be happy to help with recommendations.
Could you please share a bit more about your preferences?
Also, feel free to follow us so we can continue assisting you via DM. 🌹
Best regards,

[Hyacinthe Ree🇷🇼 @Hyacinthe_Ree]

@MyUS_Shopaholic you charged me $67 shipping fee when I could have paid $28 for the same service, now that my package has landed here , I have to pay DHL handling fee+ Custom storage fee!!!! What the fuck really!!!! Are y'all crazy all what! Clearly you don't care🥹🥺😡

[Customer Relations//Hub @CustomerH4258]

Hello Hyacinthe, we sincerely apologize for the inconvenience you’ve experienced. This is not the level of service we aim to provide. Please follow us and send a DM with your details so our team can look into this immediately and assist you further.

[Hyacinthe Ree🇷🇼 @Hyacinthe_Ree]

@MyUS_Shopaholic you charged me $67 shipping fee when I could have paid $28 for the same service, now that my package has landed here , I have to pay DHL handling fee+ Custom storage fee!!!! What the fuck really!!!! Are y'all crazy all what! Clearly you don't care🥹🥺😡

[Customer Relations//Hub @CustomerH4258]

Hi Hyacinthe, we’re really sorry to hear about your experience 😔 We take this very seriously and want to make it right. Please follow us and send us a DM with more details so we can assist you further. Thank you for bringing this to our attention.

[Hyacinthe Ree🇷🇼 @Hyacinthe_Ree]

@MyUS_Shopaholic you charged me $67 shipping fee when I could have paid $28 for the same service, now that my package has landed here , I have to pay DHL handling fee+ Custom storage fee!!!! What the fuck really!!!! Are y'all crazy all what! Clearly you don't care🥹🥺😡

[Customer Relations//Hub @CustomerH4258]

Hi Hyacinthe, we’re really sorry to hear about your experience 😔 We take this very seriously and want to make it right. Please follow us and send us a DM with more details so we can assist you further. Thank you for bringing this to our attention.

[Hyacinthe Ree🇷🇼 @Hyacinthe_Ree]

Dear @MyUS_Shopaholic I am displeased with your service!!?!!