Customer Support Line//Helpdesk

[Customer Support Line//Helpdesk @CustomerH74232]

@transgirltoni09 Hi @transgirltoni09
We’ll be happy to assist—kindly DM us for support.

[Toni @transgirltoni09]

@IBLRG @RAIL @alexhornbyrail @northernassist And the worst ever livery is on the cover. GBR. It's hideous. And. Looks. Stupid

[Customer Support Line//Helpdesk @CustomerH74232]

@chambsesf Hi @chambsesf
We’ll be happy to assist—kindly DM us for support.

[Steve C @chambsesf]

@northernassist and now you've cancelled my stop. Did it cross your mind to maybe let us know before we get to Headbolt Lane FFS??

[Customer Support Line//Helpdesk @CustomerH74232]

@TheAnishMistry Hi @TheAnishMistry
We’ll be happy to assist—kindly DM us for support.

[Anish Mistry @TheAnishMistry]

Hey @northernassist , you lot are pathetic. Changing two trains to "express", and not giving two shits about the people that need to stop at the stops in-between.

cc @AndyBurnhamGM

[Graham Gibson @Geordierocka]

@northernassist you’ve cancelled, at the last minute, the 16:54 from Man Picc to New Mills Central AGAIN! Why? I can turn up at the station and it’s ’on time’, then you cancel it. No comms at station, no staff. You impact home and work life. When will I be able to rely on you??

[Customer Support Line//Helpdesk @CustomerH74232]

@Geordierocka Hi @Geordierocka
We’ll be happy to assist—kindly DM us for support.

[Customer Support Line//Helpdesk @CustomerH74232]

@Rachel13041982 Hi @Rachael13041982
We’ll be happy to assist—kindly DM us for support.

[Rachel @Rachel13041982]

@northernassist you cancelled it and made it just go new mills

[Customer Support Line//Helpdesk @CustomerH74232]

@sam_radish Hi @sam_radish
We’ll be happy to assist—kindly DM us for support.

[Sam Radish @sam_radish]

@northernassist Nope. Apparently you don’t refund it the ticket costs less than a fiver. Like I can afford to waste £4.80 every time my plans get changed last minute…