Customerly

The Customer Operating System for SaaS.

[Luke | Customerly @LukeMicheli]

SaaS Marketing Week Part MMDCCCXII 🤣

We are recording customer interviews + editing + Facebook Ads creation.

This is part of our awareness top of the funnel campaigns.

I’ll cover this on my SaaS Marketing Week Course 😎

[Luke | Customerly @LukeMicheli]

When I started building in public I discovered @TweetHunterIO and after signing up I saw their help center was hosted on @customerlyio 😍

Here’s how we’re helping @tibo_maker and @tomjacquesson 👇

https://t.co/54QHDs2tbd

[Luke | Customerly @LukeMicheli]

This is the SaaS I use everyday

1. https://t.co/MNL8s2GImB
2. @SlackHQ
3. @asana
4. @googleanalytics
5. @hotjar
6. @figma
7. https://t.co/MJ8soPQso4

What’s yours?

#buildinpublic #startup #founders

[Customerly @customerlyio]

Thanks @Capterra for shortlisting customerly as one of the best live chat software in 2022.

[Luke | Customerly @LukeMicheli]

Capterra shortlisted https://t.co/MNL8s2Hgc9 as one of the best live chat software in 2022. 💥🎉🤩😍

@Capterra: Noteworthy Products have distinguished themselves among all the products in the category by being among the top-rated and most popular products.

🙏

#buildinpublic

[Luke | Customerly @LukeMicheli]

Today is launching day. 🚀

Inception: We are launching the outbound email using the email builder to send the email about the launch.

How we are discarding 7 years of work in 10 steps 🗑

🧵 Thread 🧵

[Customerly @customerlyio]

@YehudaZahler Right messages at the right time to support, convert and gather feedback on your SaaS

[Customerly @customerlyio]

Thanks @Capterra for your selection as best #livechat software.

I do believe we’ll be in the TOP3 worldwide list once we release the new version of our app.

It’s funny we added 20K signups since the last update of our Capterra listing.

🚀

[Customerly @customerlyio]

@Kurtwalker @scott_bair The way the customer is always at the core of every interaction, from the conversations to the surveys we have built a one stop suite for making any #SaaS in control again of their communications with their customers

[Customerly @customerlyio]

@onurgenes Add it to our roadmap :)

[Customerly @customerlyio]

@5harath Product led growth by @wes_bush

[Customerly @customerlyio]

@aaahariri @zapier @integromat At this moment is not possible to trigger events via REST API. You can use properties or tags from API

[Customerly @customerlyio]

@aaahariri @zapier @integromat Events can only be triggered by JS API -> https://t.co/vgQoBNB4f8

[CXperts @CXperts_Africa]

When you’re already working on 10 things and a customer is asking for help.
#CXperts #CustomerSupport

[Customerly @customerlyio]

4️⃣ Add a thank you message and put it live!

[Customerly @customerlyio]

How to run surveys on your #SaaS users?

🧵 Thread 🧵

[Customerly @customerlyio]

3️⃣ Add the questions you want to ask and the kind of response you want to get (Long text, numeric, rating)