Customer Resolution Unit

12K following. 151K followers.

[Derwos 🇺🇸 @derwos]

YOoooo… @elonmusk, @X, @nikitabier, @premium, @Starlink, @FedEx,@FedExHelp …

How is it even possible, in 2026, when I’m trying to sign up for @Starlink service and @FedEx is the delivery service for the @starlink hardware… and @FedEx has not delivered the @Starlink package, as stated, two days in a row… and then, I reach out to @FedExHelp and they ask me to DM them with personal information… and THAT DM conversation IS NOT ENCRYPTED, with my personal information?!?!?!?!?

HOW THE FUCK, is not EVERY DM with a verified company, asking for personal information, NOT AUTOMATICALLY ENCRYPTED?!?!?!?

Seriously!!! WTF?!?!?

[Customer Resolution Unit @CustomerRewt]

@derwos We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6V82H

[Justin Goonie @MISTERJSANGER]

@FedEx @FedExHelp tired of your Annapolis drivers leaving stuff outside of the apartment building because they don’t want to climb stairs. Things don’t need to sit out in the sun all day.

[Customer Resolution Unit @CustomerRewt]

@MISTERJSANGER We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6V82H

[Derwos 🇺🇸 @derwos]

Yo, @elonmusk and @Starlink !!!

I’m about ready to cancel my new, uninitiated Starlink service, because @FedEx and @FedExHelp are unable to get my @Starlink package delivered to me, like they’ve told me they would, two days in a row!!!

WTF is up with @Starlink using such an unreliable delivery service as @FedEx?

It’s embarrassing for BOTH companies! FFS!

[Customer Resolution Unit @CustomerRewt]

@derwos We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6V82H

[Tiesha @TeeBaby91121]

@ask_fedexHqTm Just sent another message. You all keep closing my support ticket and this hasn’t been resolved. Another part of my @Wayfair order was delivered today when both I and 1 of their reps scheduled delivery for 7/3/26. I have no way to retrieve the package until 7/3/26

[Customer Resolution Unit @CustomerRewt]

@TeeBaby91121 We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6V82H

[Tiesha @TeeBaby91121]

@FedEx @FedExHelp I’ve been dealing with this issue for 4 days now with no resolution and your support team keeps closing my ticket. I paid to reschedule delivery and that date was ignored, leaving my packages in a place I do not have access to right now

[Customer Resolution Unit @CustomerRewt]

@TeeBaby91121 We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6V82H

[𝓛𝓸𝓵𝓪♑︎ @lolaloleta_]

@FedEx how is my package in West Virginia when it was expected to deliver yesterday. Horrible service

[Customer Resolution Unit @CustomerRewt]

@lolaloleta_ We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6VFSf

[Draxx Them Sklounst @MouthArmour]

Now before 8 pm,what a shitty company @fedex is, what is the matter with your company

[Customer Resolution Unit @CustomerRewt]

@MouthArmour We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6VFSf

[M-Dubs @heymichaelsmith]

So @FedEx your text message stuff doesn’t really work huh? @FedExHelp

[Customer Resolution Unit @CustomerRewt]

@heymichaelsmith We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6V82H

[Joshua Rogers @joshua_rogers15]

@FedEx 873772304797 my family is being held by gangs snd your driver madae the wrong decision to mark it as incorrect address. thats gonna come back on me.

[Customer Resolution Unit @CustomerRewt]

@joshua_rogers15 We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6VFSf

[Adam Hayden @AdamHayden27]

Hey @fedex your delivery drivers are the laziest people on the planet. Another delivery to the wrong home. And I'm keeping this stuff because your system makes it too difficult to let you know if the issue. Enjoy

[Customer Resolution Unit @CustomerRewt]

@AdamHayden27 We're here to help! Please follow back and shoot us a DM with your phone number. That way, we can look into this and provide a resolution directly.https://t.co/dVO5I6V82H