Terrapinn

The Customer Show...strategies and innovation for all customer facing businesses

[Terrapinn @CustomerShowME]

Listening to Sami Siddiqui, VP Bus Analytics & CRM, Mashreqbank talking about The Conversation Prism http://ow.ly/3eGMY @CustomerShowME

[Terrapinn @CustomerShowME]

Listening to Sami Siddiqui, VP Bus Analytics & CRM, Mashreqbank talking about The Conversation Prism http://ow.ly/3eGLG @CustomerShowME

[Terrapinn @CustomerShowME]

Quote of the day "Data is the new oil" Dave Battiston, MD Intn'l Retail Programs, Gruope Aeroplan @CustomerShowME http://ow.ly/3e8nZ

[Terrapinn @CustomerShowME]

"Loyalty market worth globally predicted $100bn by 2015" Dave Battiston, MD Intn'l Retail Programs, Gruope Aeroplan @CustomerShowME

[Terrapinn @CustomerShowME]

"Loyalty market worth globally predicted $100bn by 2015" Dave Battiston, MD Intn'l Retail Programs, Gruoupe Aeroplan @CustomeShowME

[Terrapinn @CustomerShowME]

Luxury mkt tip "Redouble efforts to provide superior customer service" Ross McAuley, Dir. Brand Mktg, Jumeirah Group @http://ow.ly/3e7mB

[Terrapinn @CustomerShowME]

Luxury market loyalty "Don't ever overlook the importance of value" Ross McAuley, Dir. Brand Marketing, Jumeirah Group @ http://ow.ly/3e7la

[Terrapinn @CustomerShowME]

“The golden rule to incorporating a localized CRM strategy – Listen to your customer. The strategies may need to be adapted though the...

[Terrapinn @CustomerShowME]

Sivakumar Thangaratnavelu, Global head of Customer Experience, HSBC Amanah - best use of social media clip in a presentation so far today...

[Terrapinn @CustomerShowME]

“The age of ‘always on’ is here, consumers are online 24/7” Suresh Shankar, GM – Analytics, IBM Global Process Services @...

[Terrapinn @CustomerShowME]

Greatopening keynote presentation by @DonPeppers at the Customer Show MENA http://ow.ly/3e48w , next up Dr Barry Green, Etihad AIRWAYS

[COLLOQUY @colloquy]

John Bartold @Colloquy - Loyalty program partnerships rise in tough economic times #dma2010

[COLLOQUY @colloquy]

Who are my customers (the profitable ones) and what are their needs? Find out at @customershow 2010 in November! http://ow.ly/2OZvB

[Don Peppers @DonPeppers]

Great tips from consultants at Peppers & Rogers Group on email marketing http://tinyurl.com/328asom

[Terrapinn @CustomerShowME]

Congratratulations to the Internet Show Melborne team, we're hearing great things over here in the Middle East! @InternetShowMel

[Terrapinn @CustomerShowME]

Interesting article from 1to1 magaznine - Is Twitter the Next Customer Service Hot Spot? http://ow.ly/1xIJI

[Terrapinn @CustomerShowME]

RT @hnshah: Freemium Customer Lifecycle – Five Questions To Ask Before You Launch http://klck.me/Agx