@VueHelp hello. I purchased tickets for a showing of The Amazing Digital Circus today. However due to unforeseen circumstances I now can't make it, it is not letting me refund the seats.
@xvi0letx2003 Hi there,@xvi0letx2003 we're sorry for your experience. Please follow us and send a direct message so our team can look into this and assist you promptly
@VueHelp Hi, I'm trying to book the cinema for Thursday using O2 priority codes but keep getting the following error. I can't see from T&Cs why it wouldn't be working, can you assist please? Ta!
@georgia24 We’re truly sorry to read this. This is certainly not the experience we aim to provide.
So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation. @georgia24
@yadayano Hi there,@yadayano we're sorry for your experience. Please follow us and send a direct message so our team can look into this and assist you promptly
Hello, we’re really sorry to hear about this experience We’d appreciate it if you could DM us your full name and the email to review the experience you had. -MA
@VueHelp its crazy that theres no way to contact the cinema except go there in person, especially for accessibility needs. I called up your customer services as couldnt find any information and was told book the tickets and turn up and ask them if theres somewhere for the
@Destr0yT0Create We’re truly sorry to read this. This is certainly not the experience we aim to provide.
So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation. @Destr0yT0Create
@GOverload85653 We’re truly sorry to read this. This is certainly not the experience we aim to provide.
So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation. @GOverload85653
@michelleb3775 We are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your reachable number and order number we connect you with an agent who can assist. Thank you
@VueHelp good afternoon, just returned from Vue Bromley, loved the film, chairs comfy, only complaint I have is there isn't any wifi or reception downstairs, so could download my tickets had to go back to Street level, to get a screen shot!
@guyrdw123 Hi @guyrdw123, we apologize for any inconvenience. Kindly dm us with your first and last name, a brief about the concern as well as your email address, so we can assist you further. -AS
@chymonne Hi @chymonne, we apologize for any inconvenience. Kindly dm us with your first and last name, a brief about the concern as well as your email address, so we can assist you further. -AS