Looking forward to the Neighbourhood conference tomorrow, just had a practice of my part, hope the staff enjoy it more than the dog did 🙄 @ChInspPButler @ACCScottYoung @SarahPage27@CIWillJenkins
We’ve produced some videos to help residents resolve complaints with their social landlord. They include advice on making a complaint to your landlord and how the Ombudsman can help if the issue isn’t resolved. See the full series https://t.co/q09kHlfFqL
Our #ongogeeks will be carrying out essential maintenance to My Home on 30 July between 7pm and 10pm and it will therefore be temporarily unavailable.
You will still be able to use AllPay to pay rent here: https://t.co/xRd8OHYpK1.
Will you be attending Ongo Carnival this year? 🎡
Come on down on 7 August and take a look around. Why not watch the Birds of Prey? 😱🦅
https://t.co/GqGhVzkNFd
You recently told us that you would like to receive confirmation when you book a repair on My Home, you will now receive confirmation through email when you book a repair, report ASB and more.
Download the app:
Apple 📲 https://t.co/UyfeC3PAEF
Android 📲 https://t.co/1zIjKAkrwk
Really proud to hear @ongoUK team discussing customer satisfaction results with our tenants at the @cv_ongo meeting today. Great results but still great challenges from our tenants and always more to do.
Reflecting on discussions about #ukhousing’s need to engage with tenants. At @cv_ongo meeting yesterday engaged tenants made decisions about our lettings policy. Decision made entirely by tenants and using feedback from 1700 tenants & residents as evidence. #TenantEngagement
Always nice when a tenant who has been significantly wronged by something out of theirs and our control goes out of their way to send you one of these to thank you for helping them be made right. One of the upsides of the job for sure #thankyou#tenants#whatwedo@ongoUK
We would love to know what you think about age-restrictions on flats in high-rise blocks and age-designated flats and bungalows.
Should we keep them, remove some, or remove them all? Let us know what you think, please take our survey by Friday 28 June: https://t.co/tInRTRxNw4