@airvistara
Despite rqst baggage not taken care of. Electric cooker damaged in check in bag. LHR-DEL flight uk18 on 9 jul 22. Pic attached.Mail sent to Vistara customer care. Disappointed Disheartened. Expect Value of item to be refunded.
@airvistara Thank you for showing me the rule book with the small print. Very different from the 'spirit' of Vistara or Tatas which I have grown up learning. I guess learning curves change over time. Despite requesting for a fragile tag ... None was seen and obviously relevant care not taken
@PanasonicIndia Perfect. As long as someone is on the job and resolution is at the earliest it should be good. When we think Panasonic.. we think global standards. This experience has been unfortunate though. Can the benchmark get reset to what is expected... Today????
Sorry to hear about this
Think this is unacceptable from a global brand. And food rotting and thrown away in these times because of this???? How sad
Please RT
@airvistara @airvistara Hello Deepshikha .. hv responded to you. Still awaiting a call. This is definitely a new experience with Vistara ... I'm quite sure you are better than this with the benchmark you set. Kindly help
@airvistara Urgent ... Calling your helpline for last 4 days. Am kept on hold for nearly 20 mins and no pick up. Website chatbot also not helpful. Need help please. Can someone please give me a quick call. Important please
@airvistara @airvistara I responded by private message some time ago. Not sire if you got it.. so sending again
FF No. 121796931
Awaiting a call please @ 9810211867