Cardiff and Vale University Health Board

Official Twitter account for Cardiff and Vale UHB. Monitored during office hours only (8.30am - 4.30pm). Main switchboard 02920 747 747. Cymraeg: @BIP_CaF

[Cardiff and Vale University Health Board @CV_UHB]

@sianmexsom Hi Sian, we're really sorry to hear this and understand your frustration. We would urge you to speak to our Concerns team who can be called via 029 218 36318 or emailed using [email protected]

They can be reached between 8am-4am, Monday-Friday. Many thanks.

[Cardiff and Vale University Health Board @CV_UHB]

@DavidHo56853116 I'm sorry David that this has been difficult for you and your wife. It isn't something that we would be able to look into on social media, but you can speak to our concerns team on 029 218 36318 or email [email protected].

[Cardiff and Vale University Health Board @CV_UHB]

@PCamhs Thank you so much for taking the time to share this and we're so glad you were well treated in our care. We'd really like to make sure this is fed back to the colleagues who looked after you. To do this please could you copy your post and send an email to [email protected].

[Cardiff and Vale University Health Board @CV_UHB]

@FantasticMrSurg Thank you for flagging. This has now been amended.

[Cardiff and Vale University Health Board @CV_UHB]

@Andy22edwards Hi Andy, we're sorry for the difficulties you've experienced. Switchboard have the most up-to-date phone numbers for departments within the Health Board. We hope by calling 02920 747 747 you will be directed to the correct department in the future. Thank you.

[Cardiff and Vale University Health Board @CV_UHB]

@ivan_foxwell We understand parking can be really stressful - if it's possible, you may like to try Park and Ride for a future visit, which is free and leaves from Pentwyn, 6 mins from the UHW site. This website will be able to give the full timetable. 2/2 https://t.co/pLwSanG0QB

[Cardiff and Vale University Health Board @CV_UHB]

@ivan_foxwell Hi Ivan, thanks for alerting us to this - we appreciate it must be very frustrating, especially as you've struggled to park. We'd encourage you to speak to ParkingEye to get this resolved, but if you've been unable, we may be able to discuss on your behalf. 1/2

[Cardiff and Vale University Health Board @CV_UHB]

@DeiniolCarter @ComyGymraeg Helo Deiniol, diolch yn fawr am ddod â hyn i'n sylw. Byddwn yn ymchwilio'n brydlon i sut wnaeth hyn ddigwydd.

[Cardiff and Vale University Health Board @CV_UHB]

@Andy22edwards Sorry to hear this, if you send us a private message with more information we can try and help you. Thanks

[Cardiff and Vale University Health Board @CV_UHB]

@Tinkershell18 Thank you so much. We'd really like to make sure this is fed back to the colleagues who looked after you. If you could send it in an email to our Patient Experience team at [email protected], it will be shared with the areas mentioned. Many thanks and best wishes to your dad.

[Cardiff and Vale University Health Board @CV_UHB]

After seeing a much-improved picture over the weekend, we are pleased to announce that visiting restrictions have been lifted across our hospital sites.

🔗 Read more here: https://t.co/deeUpqcONY

[Cardiff and Vale University Health Board @CV_UHB]

@Fancy_Flamingo_ We have not yet been in a position to safely ease visiting restrictions, as a number of patients remain symptomatic. Our priority remains the safety of our patients, staff and visitors. As soon as there is a change, it will be communicated on Facebook and our website.

[Cardiff and Vale University Health Board @CV_UHB]

@welsh_lisa2 Hi Lisa, the policy is being reviewed daily. There is no change to restrictions at this time, but we will share an update on our channels when things do change. Thank you.

[Cardiff and Vale University Health Board @CV_UHB]

Due to the Norovirus outbreak that is being experienced across our Health Board, we have made the decision to implement a No Visiting Policy.

[Cardiff and Vale University Health Board @CV_UHB]

Visitors who meet our visiting criteria will be expected to maintain good hygiene practice by washing their hands thoroughly with soap and water, using hand sanitising gels to prevent infection and adhering to Infection Prevention and Control precautions: https://t.co/0t0RMkHU2j

[Cardiff and Vale University Health Board @CV_UHB]

Exceptions will be considered, particularly for those patients who are critically ill, receiving end of life care, birth partners and the Childrens Hospital for Wales. We will review these restrictions next week if the situation has improved.

[Cardiff and Vale University Health Board @CV_UHB]

@69Hampson Thanks so much for taking the time to tell us about your experience, Bev! We'd love to make sure this is fed back to the colleagues who looked after you. Would you mind please sending an email to [email protected] about your experience? Thank you!

[Cardiff Council @cardiffcouncil]

We’re holding a Community Fun Day and Health Inequalities Fair with @CV_UHB at STAR Hub tomorrow, 11am – 3pm.
Join us for free activities including face painting & magic shows, access to free health information and refreshments.
Book a place https://t.co/PucHOcg479