@Lemonade_Inc Why are pet claims submitted 2 weeks ago still in review and your claims advocate is always unavailable or says just wait longer because they are understaffed? Why am I paying for insurance if you don't process claims?
@Delta please help with an international existing reservation. I am a resident of that country and need to have the tourist taxes removed from that booking. Happy to provide proof of residency.
@AlaskaAir@HawaiianAir I have a hawaiian ticket trying to change due to schedule change but being told not possible because ticket is in process of being transferred to alaska. Unacceptable. I want my flight changed today, not wait indefinitely until the flight is migrated...
@Delta Hi! I need assistance with my international reservation. I am a Temporary Resident of Mexico and am exempt from the Mexico DNR/DNI tourist tax. Could someone please help me reissue my ticket without this tax? Thank you.
@aloyoga at ur soco austin shop to exchange w/gft rcpt They refunded to gifter's card by accident, refused 2 xchange or do anything other than "call gifter 2 give u the money". Asked for mgr contact info and told "legally I don't have 2 give out info" by ur "mgr". Grt mgmt.
Unacceptable @eightsleep that because I'm still within the initial 5 year warranty but you had to replace the mattress cover already in the warranty that you no longer honor the 5 year warranty that I bought with the system new in 2021!
@British_Airways Why are you unwilling to put us on a different carrier when you've changed our arrival time by 4 hr and 15 min and put us on your 1980s style business class (that BA said would be completely replaced in '21) that we did not book on a transatlantic flight?
@Vanillagiftcard I've been waiting for a refund (I have the case number) for over two months due to the cards "having an issue". When I call in, I'm just told to wait another week and call back again and that they will escalate. Just get this resolved!
@AUStinAirport the ticket machines for the red and blue garages are NOT dispensing tickets and no one answered the call button. How will we pay when we return?