cxchronicles

Listen to The CXChronicles Podcast. CXC provides CX/Customer Success & Revenue Ops content, strategic partners & managed services. Make happiness a habit!

[cxchronicles @cxchronicles]

@boomerang @AdrianBradyCesa We’re super excited for this week’s upcoming event — it’s going to be a blast! Looking forward to chatting with a bunch of amazing customer focused business leaders about major CX/CS trends for 2023 + The Four CX Pillars: Team, Tools, Process and Feedback!

[Jay Baer @jaybaer]

I talked with @AdrianBradyCesa on the @cxchronicles podcast about why business emphasis may shift next year from customer acquisition to customer retention. Give it a listen! https://t.co/76NwTbRgsW

[Matt Lyles @MattLyles]

@cxchronicles You can listen to @cxchronicles and me discuss it all in this #simplebrandpodcast episode here:

https://t.co/0ktu2t93qV

[Matt Lyles @MattLyles]

What's the most foundational investment to make in your #customerexperience practice?

Technology?

Processes?

VOC?

@cxchronicles says it's your team

If you don't invest in building a team of the right people and continue to invest them, all other investments are useless

#cx

[cxchronicles @cxchronicles]

Ry C hbvj(::6. Pm@u N fun TV

[NBC New York @NBCNewYork]

ICYMI: 7 cases have now been reported in New York in connection with the deadly multistate outbreak, according to the CDC https://t.co/jCYjU2zzrQ

[cxchronicles @cxchronicles]

@TabithaMishael Hey Tabitha thanks for reaching out! Feel free to ping me at [email protected]

[cxchronicles @cxchronicles]

Investing in the right tools will only help your employees become more efficient and in turn improves overall customer experience. #cx #customerexperience #employeeexperience #tools #cxtools

[cxchronicles @cxchronicles]

Creating a happy workplace is tough. Learn how Tom Goodmanson has been helping Calabrio’s employees make their jobs meaningful.
#employeeappreciation #employeeengagement #founder #cx #founders

[cxchronicles @cxchronicles]

In the latest episode of CXCP, Tom Randle explains informed customers & employees = industry leading businesses.
Watch the full episode here:
https://t.co/tuzwX6hYLa

[cxchronicles @cxchronicles]

Hey CX Nation,

In this week's episode of The CXChronicles Podcast #178 we welcomed Tomer Rabinovich, CEO at Top Dog Global. He talks about building customer success is its own form of magics.
#cx #customersuccess #founder #entrepreneur

[cxchronicles @cxchronicles]

In this week's episode of The CXChronicles Podcast #177 we welcomed Larry Yatch, CEO at SEAL Team Leaders explains about translating key traits of Navy Seals into your leadership
Watch the full episode here:
https://t.co/Z5mC9DmmWK

[cxchronicles @cxchronicles]

How have you been ensuring that there's enough natural employee collisions in this hybrid work setting?

#employeeexperience #founder

[cxchronicles @cxchronicles]

Is there a way to make communication more personal?
Hear what Ethan Beute, Chief Evangelist at @BombBomb has to say.

Visit this link to watch the whole podcast.
https://t.co/IcccD134h5

[cxchronicles @cxchronicles]

In this week's episode of The CXChronicles Podcast #176 we welcomed @ethanbeute, Chief Evangelist at @bombbomb. Watch the full episode here.
https://t.co/IcccD134h5

[cxchronicles @cxchronicles]

How do you build credibility during the early days?
#startup #founders #customerexperience

[cxchronicles @cxchronicles]

In the #175 episode of The CXChronicles Podcast, Deon Nicholas, CEO & Co-Founder at Forethought AI, takes about" importance of creating the people-first" company culture.

#CX #customerexperience #companyculture

[cxchronicles @cxchronicles]

In order for the company to excel, every member of your team needs to be clear on what the company's mission is and understand the purpose of showing up to work.
#customerexperience #employeeexperience #mission #vision

[cxchronicles @cxchronicles]

In the latest episode of The CXC Podcast, we welcomed Gregorio Uglioni, CCXP an inspiring CX/CS executive who has come to be known as The CX GoalKeeper.
In the short clip, he shares how you can enable your team to serve your customers well.
#customerexperience #employeeexperience

[cxchronicles @cxchronicles]

Just posted a photo @ Elmwood Village https://t.co/M6fzJZYw0Q

[cxchronicles @cxchronicles]

Just posted a photo @ Elmwood Village https://t.co/Z6xuESOezZ