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🎯 Put customers at the center ➡️ 🚀Grow your business 📕 Amazon: 💎 Biweekly CX Book Gems:

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T-Mobile Introduces Dynamic CX, AI-Powered Technology Designed to Help Keep Customers Connected During Summer’s Biggest Live Events - https://t.co/Npf0J1aLwO #cx #AI

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Dave’s Hot Chicken diners don’t want to talk to #robots — so here’s how it’s innovating https://t.co/is19rjIhs6 via @restaurantdive #Cx

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Ulta Beauty’s loyalty program is about relationships — not discounts, CEO says https://t.co/Ci67PTbmrM via @cxdive #CX #ulta

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Half of current customer service jobs will be lost to AI by 2030, Forrester predicts https://t.co/MMGd0ttmVF via @cxdive #cx

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How Target is putting CX front and center https://t.co/UzDyfdh1Ic via @cxdive #CX

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Best Buy’s incoming CEO sees customer experience as core to its evolution https://t.co/HBDDKDwl88 via @cxdive #cx

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286 Blog Posts To Learn About Customer Experience | HackerNoon #cx https://t.co/yQK5lYrKRZ

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Public Customer-Centricity Benchmark — https://t.co/CTuWrt4zAI #CX https://t.co/GHnyCRq5eG

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10 trends changing #CX in 2026 https://t.co/BlHt0i6WWf

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Stop Proving CX. Start Engineering Outcomes. #CX https://t.co/slBozvED7q

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From My Work With CX Leaders: Three Shifts Defining 2026 #CX https://t.co/6Vduwrwl1f

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Can AI help independent restaurants close the gap with big chains? https://t.co/PYUs0zV7FM via @restaurantdive #CX #restaurant

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Restaurant LTOs are booming thanks to health, novelty and value https://t.co/rcUKzd6xvv via @restaurantdive #CX

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Can AI help independent restaurants close the gap with big chains? https://t.co/Gz45GjKk2w via @restaurantdive #CX

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How 5 restaurant chains are growing beyond their core menus https://t.co/aumubz1njE via @restaurantdive #CX

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What CX leaders need to know about Gen Alpha’s influence https://t.co/ust7Klt9Fx via @cxdive #CX

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Why Spirit Airlines Failed And United Is Winning: Customer Experience Matters via @forbes https://t.co/Yc7BxryZJt #CX #spirit #united #airline

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Customer Behavior Design: Creating An Experience That Shapes How Your Customers Act via @forbes https://t.co/OqRAbZ3owB #cx

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Customer experience in banking is now an operating-model issue | Kearney #CX https://t.co/eHgIFguLvI

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Stop Celebrating NPS — Start Fixing the Experience https://t.co/V0lNtYGjv6 #NPS #CX