@VFSGlobal Hi Team, could you please let me know about the availability of appointment slots for the UK Premium Application Centre at GreenPark Hotel, Visakhapatnam, Andhra Pradesh, for October?
I can currently see opening dates listed only up to 5 September, and there are no dates shown after that. Could you please confirm when the October slots/opening dates will be available?
@vfsglobalcare Hi Team, could you please let me know about the availability of appointment slots for the UK Premium Application Centre at GreenPark Hotel, Visakhapatnam, Andhra Pradesh, for October?
I can currently see opening dates listed only up to 5 September, and there are no dates shown after that. Could you please confirm when the October slots/opening dates will be available?
@dbs_care
I had requested printed hard copy statements for the last six months to be delivered to my mailing address in a different country, as I am no longer residing in Singapore. These statements are critical for my employment visa application as the Embassy of the country that I’ll be relocating to strictly requires physical hard copies, not e-statements or internet printouts.
Unfortunately, despite multiple attempts to resolve this through your customer service hotline, I have not received any support. I was informed that the statements were dispatched from Singapore almost more than 3 weeks ago via ordinary mail, with no tracking ID. I am deeply concerned that you have sent such confidential document without a tracking id so can you please DM me to sort out this issue?
@dbs_care Thanks for responding. I have replied back to your DM so would you mind checking it and arranging a call with the bank officials but not with the customer service officer as they haven’t been to help me in any possible way for the past one month
@dbs_care Finally, I did receive your DM and I have replied to it so would you mind calling on the number shared via DM ASAP i.e before EOD without fail?
@dbs_care How many times do I have to repeat that I have already done that but it’s of no use so I would appreciate it if you can DM me and show me the screenshot of your DM to me?
@dbs_care Did you really reply cause I don’t happen to receive any messages from you and by the way, I did check my inbox? Can you check and let me know if you did actually send me a message or not?
@dbs_care That hasn't been helpful, to be honest. I've already reached out via your customer service hotline and also submitted a message through your "Message Us" page. Only after exhausting all the possible avenues, I'm reaching out to you for assistance so I would appreciate it if you could drop me a DM and I'll share my mobile number so you can call me directly
@dbsbank
I had requested printed hard copy statements for the last six months to be delivered to my mailing address in a different country, as I am no longer residing in Singapore. These statements are critical for my employment visa application as the Embassy of the country that I’ll be relocating to strictly requires physical hard copies, not e-statements or internet printouts.
Unfortunately, despite multiple attempts to resolve this through your customer service hotline, I have not received any support. I was informed that the statements were dispatched from Singapore almost more than 3 weeks ago via ordinary mail, with no tracking ID. I am deeply concerned that you have sent such confidential document without a tracking id so can you please DM me to sort out this issue?
@dbs_care Unfortunately I don’t happen to see a message icon enabled for me to reach out to you so would appreciate if you can DM me such that I can respond to that message as you don’t seem to have enabled message option for me