@thetrainline I did something wrong & ended up with 2 bookings. I collected the 2nd ticket today (I did NOT collect the 1st ticket): Frome 15:55 > Paddington 17:45, collection ref: HWL7XG9B. Would appreciate a refund on the 1st booking if poss. Sorry for inconvenience - thanks!
@thetrainline Hi Jamie - the first ticket I booked was for Sat. 09 Dec 17: Frome 18:57 > London Paddington 20:46 (single). Collection reference: BK8RLBF9. I realised later it was not going to allow me enough time to check in at Victoria (Eurolines) & tried to change it to an earlier train...
@thetrainline Hi - I've just tried to amend a booking (Transaction ID: 2346840759) to an earlier time (Transaction ID: 2347255703), but I must have done something wrong because it looks as if the first booking has not been cancelled. Thank you.