@virginmedia I got your broadband installed 4 days ago shocking speeds
Got promised a lot morethan 34mbps
When I'm sitting right next to the hub
Under 10mbps upstairs.
I've just rang to cancel in my 14 day cooling off period to be told that I will be charged ยฃ56for installation
@virginmedia I've cancelled my contract. They tried putting me through to diagnostics. I declined as if I'm having problems after 4 days what problems am I going to get after 14 days then I'm stuck in a contract.
I want the ยฃ56 reimbursement as its not my fault I was sold a lie.
@virginmedia Been faulty since day 1
4 days ago.
I'm getting charged installation fee when I got told it was free installation when I signed up.
I'm not paying ยฃ56 for something that's 4 days old and I will be left with a hole in my house where the cable has been put through