D9 Hosting

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Update: An additional fan has been added to the server and the CPU thermal paste has been replaced. The CPU temp is now normal and stable. As such the issue is considered resolved.

[D9 Hosting @D9Hosting]

The "Joshua" server will be taken down at 2am EST on Thursday 31st July to investigate an overheating CPU issue. Websites and email hosted on this server will be unavailable whilst the work is carried out.

[D9 Hosting @D9Hosting]

Update: This has been brought forward by 24 hours and the work on the server is currently underway.

[D9 Hosting @D9Hosting]

Just a reminder that this maintenance is taking place in the early hours of tomorrow morning (11th June).

[D9 Hosting @D9Hosting]

Scheduled Maintenance - Our upstream provider will be performing firmware upgrades on a core router in the NYC datacentre on the 11th June between 00:00 and 02:00 EST.
The router will be rebooted multiple times which could cause around 15 mins of network inaccessibility at a time

[D9 Hosting @D9Hosting]

Scheduled Maintenance - Our upstream provider will be performing firmware upgrades on a core router in the NYC datacentre on the 11th June between 00:00 and 02:00 EST.
The router will be rebooted multiple times which could cause around 15 mins of network inaccessibility at a time

[D9 Hosting @D9Hosting]

The datacenter that we use in NYC will be performing network maintenance on the 13th March between midnight and 6am EST. Small periods of unavailability may be experienced whilst traffic is routed through different carriers.

[D9 Hosting @D9Hosting]

Unfortunately, due to yet more cPanel price rises, we are having to increase the cost of our Shared, Reseller and Multi Site plans for the first time since Jan 2020 - https://t.co/V22BJoYApl

[D9 Hosting @D9Hosting]

Update: This has now been resolved.

[D9 Hosting @D9Hosting]

We've recently been made aware of an issue with our ticketing system sending out emails to clients. If you submitted a ticket recently and haven't received a reply please log into your client area to view the ticket and our response. We should have the issue fixed today.

[D9 Hosting @D9Hosting]

@KashFlow You can set up a direct debit but you can't get anyone to answer a support ticket. It's been over a month now and still no response from a ticket submitted on 25th January. This happens every quarter. We have to come on social media before anything at all gets actioned!

[D9 Hosting @D9Hosting]

Did you know Hostgator have stopped selling reseller hosting plans? Full details here: https://t.co/kcQjDpRvvU

[D9 Hosting @D9Hosting]

Wondering how to set up SPF, DKIM and DMARC on a cPanel server? Wonder no more! https://t.co/Z5i7tCPEw5

[D9 Hosting @D9Hosting]

An additional dark fiber ring to 111 8th Ave in NYC will be brought online between 10:30 and 12:30 EST on the 5th Jan. Customers with services in NYC may experience sub-optimal routing whilst traffic moves between carriers.

[D9 Hosting @D9Hosting]

@lasercow @KashFlow I know it's no consolation but we also use the SOAP API with KF and haven't had any problems recently so must be something specific to your account. Fingers crossed you manage to get it sorted soon.

[D9 Hosting @D9Hosting]

We are a day early but who cares? All new orders and upgrades receive TWO MONTHS FREE on top of the existing discounts. Simply place an order and months 2 and 3 of your service are free! #servers #hosting #vps #BlackFriday

[D9 Hosting @D9Hosting]

One of our upstream providers will be rolling out software updates to all of their JuniperMX routers in the early hours of Saturday morning (UK time).

Shared & Dedicated clients on EU based servers can expect ~30 minutes of disruption.

[D9 Hosting @D9Hosting]

@KashFlow We're not a happy customer, you support takes an eternity, over a week now and we're still waiting!!!

[D9 Hosting @D9Hosting]

@KashFlow Still nothing after having submitted a ticket a week ago. My VATMOSS is now overdue and we'll have to pay a fine. Why does it take over a week to respond to a ticket?

[D9 Hosting @D9Hosting]

@KashFlow Thank you, I have DMd you