@stylfile@StylfileUK
What is the point in the leopard fabric side on my recent Stylfile VIP purchase?
Disappointed with this as less useful than previous purchases.
@marksandspencer I haven't seen anyone saying they like the new Sparks rewards scheme...
I hope @marksandspencer are listening to their customers' feedback
@sainsburys how often are the crates used for click and collect or home delivery cleaned. Some I've seen lately have been utterly disgraceful. Sainsbury's you can do better
@sainsburys It would be great if @sainsburys could fix the online form for claiming refunds too. Hasn't worked in recent weeks whn I've tried to use it. Super frustrating
@marksandspencer Have you really asked customers if they prefer to scan their own shopping. I doubt it.
In reality, M&S and other supermarkets have decided that they don't want to offer staffed checkouts, it's not based on customer feedback
@HalifaxBank How about you find a way to provide a service to customers.
Unacceptable response.
Branches on high street with customer service support would be most welcome!
@TKMaxx_UK would love it if there was anything worth having as part of the Treasure rewards scheme. Collect 5 keys and then only 'win' prizes, nothing to actually receive.
Very poor
@LNER I created a ticket alert for tickets end of June, received notification that tickets can be booked but website and app say tickets for those dates not available. Can you please help? Thx
@MartinSLewis Would love to hear Martin share an update on the over charging fees issue by St James Place.
Months of waiting and no information provided. At what point can I raise issue to Ombudsman? Thx
@sainsburys
CHEESE STRINGS 8pk on nectar app showing as RRP ยฃ2.45
Yet instore shelf edge now shows ยฃ2.95... really a 50p price increase since I last purchased?. I doubt that price increase is fully justified
@sainsburys why doesn't the online refund option work via the link or via X direct message?
Its been weeks since this option has worked, would be great if this could be fixed please.
Thanks
@sainsburys hi. Customer service in store is so poor. Not enough staffed tills so I smart shopped (which i hate!) Only to be held up at checkout while everyone had their shopping checked.
So frustrating.
Please put more tills on!
@superdrug
Have terms & conditions changed on superdrug reward card, As I previously received discount for shopping instore but no discount received today when my loyalty card was scanned.
Thank you
@marksandspencer
Please follow up with staff in ladieswear changing room at Silverlink store..Disgraceful attitude when the emergency cord had been activated, for almost 10 minutes no-one attended. Its a good job it wasn't a genuine emergency.
@nectar Has it always been that I need to unlock all offers and then separately unlock offer prices.
Why do customers have to activate rather than this happen automatically. A bit frustrating for customers and easy to miss out on deals.