@SHEIN_Official when you order a dress for your baby shower in advance, go to wear it on the day and canโt as the elastic has broken. Now I canโt return it or put a complaint through on the website as out of the returns policy period. Can you help? #faultyitem
After the passing of my grandma, my grandad placed his first solo Waitrose food order. On delivery he explained to the driver why it was a smaller order than normal. The driver later on returned with a condolences card & orchid. Thank you @waitrose for being so thoughtful ๐
@ASOS when you select no hurry delivery in Black Friday sales and end up with no item! Because itโs now out of stock despite ordering it when in stock #asos
It gets better! The delivered bags and recipe card numbers match up. But inside the bags and fridge bag is the ingredients for the recipes we selected online that should have come. So wrong cards, correct food ๐ค
2nd week of @HelloFreshUK and 2nd week of problems. This time 2 completely different meals to what we selected! If they didnโt have the ones we selected, maybe a message to let us know? We have to give 4 days notice for changes, maybe they should too?
When your new bed from @TheRangeUK turns up damaged and now you have no bed for 2 weeks until the replacement part can be delivered ๐#therange#newbed#damaged
Very impressed with the organisation and helpfulness of the @AldiUK garden furniture special buy this morning in Hampton, Peterborough #happycustomer#aldi#aldihampton
@Matalan just received my new light dark laundry basket but it is missing the the Velcro on the main body allowing the lid to close as advertised on your website. Please see my attached photo and I look forward to your response. #matalan
@eonenergyuk @EONhelp can someone please contact me ASAP regarding my DD the email states I need to sort it my the 8th January but currently canโt get through on the phone or live chat #help#eon#eonenergy
@eonenergyuk can someone please contact me regarding my bill (picture attached) your email states I have till the 8th January to sort it but currently canโt get in touch with anyone on live chat or phone to get it sorted! #eonenergy#eon#bill
When you order this (1st pic) and this is the one that turns up (2nd pic) @superdrug would have been nice to know that it would be a different colour to what I had ordered
@bt_uk We have plans that day as the BT should have been fixed and Iโm not changing my plans and work schedules again when I donโt know if they will turn up again. More notice than 2hrs when youโve had to rearrange your whole work day would be nice
@bt_uk when your engineers cancel an appointment weโve been waiting for for 3 weeks! 2hrs before they were due to arrive! And youโve changed working hours to make sure you were home! Then having to wait another 3 weeks to get another appointment! #bttv#btinternet#fixmybox
@jlandpartners a big thank you to Laura in your customer service team helping to get someone out quicker than originally planned to fix the washing machine after it was installed incorrectly first time #johnlewis#customerservice#thankyou#recognition
@jlandpartners Hi Gina, is that the correct link? The link goes to creating my own domain? When Iโm sure it should be a @jlandpartners page to leave my address and order number?
When you pay for @jlandpartners to install your washer/dry and they connect it to the wrong inlet, then you have to wait another week for them to correct it! #JohnLewis#wronginstallation#aretheseguystrained