@WestJet made changes to my parents flight home due to death in family paid all the increased costs then you cancel flight WS2395 from Mazatlan to Calgary. You offer my 80+ yr old parents no options at the airport, when they call they get a message that your to busy to answer the
Phone and no connection is allowed to be made. I try to help via app but you logged me out and won’t let me login because your MFA doesn’t work. Really? Now we are more than 48 hours with no resolution. Unbelievably horrible and zero customer service Shame 🤬
@JoanneSoave@EssexCountyON@cwenetwork All of the various responders in Ontario use LMR radio as there primary comms solution. Would be good to have that expertise at the table. Those purpose built networks are much more resilient than the commercial networks out there.
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