If you could temporarily open our channel even for just one week, my wife and I will take time off work and stay up all night to download and save our children's videos to an external hard drive.
We earnestly beg for your kind consideration—please think of these as videos of your own children and grant us this one warm favor... We would be forever grateful.
@TeamYouTube
Dear YouTube Support Team,
My wife and I took parental leave together from the birth of our first child in September 2020 to our second child's birth in July 2022. During this precious time, we consistently uploaded private videos to YouTube strictly as a personal diary to capture our children's growth.
Recently, we uploaded a private video of our two young children playing in a warm bath at home. Shortly after, we received a sudden notice that our channel had been terminated.
Shocked by the news, we immediately filed an appeal, but it was instantly rejected by an automated system. We then reached out to @TeamYouTube on X, but only received mechanical automated responses referring us back to the standard policy links.
Currently, my wife and I are suffering from immense guilt and severe distress, unable to sleep knowing that our carelessness caused us to lose every single irreplaceable memory of our young children.
We fully accept and agree with the permanent removal of the bath video for violating safety policies. However, we earnestly beg for a manual review by a human staff member rather than an automated AI decision.
If a human reviewer could please examine our channel's overall context, you will see that this was purely an innocent family album with absolutely no harmful or bad intent. We humbly ask for your mercy so that we may recover the remaining hundreds of precious family home videos.
Thank you for your time and compassion.
@TeamYouTube
안녕하세요, 담당자님.
저희 부부는 2020년 9월 첫째가 태어났을 때부터 2022년 7월 둘째가 태어났을 때까지 함께 육아휴직을 하며, 두 아이의 소중한 성장 과정을 담은 영상들을 비공개 채널에 꾸준히 기록해 왔습니다.
그러다 최근 아이들을 위해 화장실 욕조에 따뜻한 물을 받아주고 둘이 함께 물놀이를 하는 모습을 소장용으로 올렸는데, 갑작스럽게 채널 삭제 통보를 받게 되었습니다.
너무 놀라 즉시 이의신청을 진행했으나 AI의 자동 거절 처리가 되었고, 이후 X(트위터) @TeamYouTube를 통해 문의를 드렸음에도 기존 정책 안내 링크와 함께 기계적인 거절 답변만을 받았습니다.
현재 저희 부부는 지난 몇 년간 아이들과 쌓아온 단 하나뿐인 소중한 추억들을 부모의 불찰로 모두 잃어버렸다는 극심한 죄책감과 슬픔에 잠도 이루지 못하고 힘든 시간을 보내고 있습니다.
해당 목욕 영상이 정책에 위반되어 삭제되어야 한다는 점은 전적으로 인정하고 수용합니다. 다만, 부디 AI 자동 답변이 아닌 관리자분께서 저희 채널의 전체적인 맥락을 직접 수동으로 재검토(Human Review)해 주시기를 간절히 부탁드립니다.
아동 착취나 성적 의도가 전혀 없는 순수한 가족의 육아 기록이었음을 한 번만 직접 확인해 주시고, 다른 소중한 가족 영상들이라도 살릴 수 있도록 부모의 마음으로 선처를 부탁드립니다.
@TeamYouTube
Thank you for your response. I completely respect and understand YouTube's strict Child Safety Policy.
I fully acknowledge that uploading the private bath video of my 7yo daughter and 5yo son was a mistake due to my ignorance of the guidelines, even though it was kept strictly private and meant solely for family memories.
I agree 100% with the permanent deletion of that specific video.
However, as a parent, my entire life's memories with my young children—hundreds of private, innocent family videos—were stored in this account. Losing them all permanently is truly heartbreaking for our family.
Could a human team member please perform a manual review of my channel context? I am not asking to restore the non-compliant video, but only asking for a second chance to access/recover our irreplaceable family home videos or safely delete the problematic content while restoring the account.
I deeply regret this mistake and promise strict compliance with all policies in the future. Please help a desperate parent save these irreplaceable family memories.
Channel Handle: @kd-dp3xy
@TeamYouTube Hello. My Google account and YouTube channel were terminated due to child safety policy. The video was a private bath video of my 7yo daughter & 5yo son, uploaded purely for family memory. My appeal was rejected. I fully accept deleting that specific video. Please help me recover my account with hundreds of precious private family memories.
Channel: https://t.co/w1YvjKUk3q
Account: [email protected]