@AmericanAir Hey American - nice move shifting the flight back further to 10pm - got here at 5:30am. Great service & ruined a weekend for our team.
@AmericanAir stuck at STL for 7+hrs waiting on a flight to PHO with our youth soccer team. No ground agent, no offer of food/beverage-just told to scan a QR code. Disappointing customer service & plans ruined.Unsurprising you consistently rank in the bottom for domestic flights