@vintedUK@vinted you might now feel it’s appropriate to finally respond or help in any way - or is it still considered a bit too early to acknowledge what’s happened and take any responsibility? I wouldn’t want to rush you guys...
@vintedUK@vinted I assume now that you’ve completely sabotaged my previously 5* member profile (@Dan21079) and afflicted £320 in losses on me - partly from being scammed on your platform, and the rest from orders I’ve been unable to ship due to your erroneous account block...
@vintedUK I’ve chased via IG, X, email and here—nothing. Just silence while my account and money burn for no reason. What is the point of this? How is this acceptable in 2026? It would be easier to fix than ignore. This treatment of a genuine 5★ user is a disgrace.
@vintedUK Already scammed out of £120 by being sent the wrong item, and now—because you’ve wrongly blocked me—I can’t ship multiple sold items on their final day. This “error” is about to cost me ~£200 plus auto negative feedback. 5 days, full evidence submitted,& still ignored.
@vintedUK Blocked so I couldn’t reject a wrong-size item - £120 lost to a scam. Now losing £200+ in sales I can’t ship, plus negative feedback, despite being a genuine 5★ seller. This is how loyal users get treated. Thanks Vinted 👍🏻 Not sure how you even got 1.3 on Trustpilot.
@vintedcare_hub For clarity; Bought a mislabelled item, relisted correctly, then auto-banned for counterfeit.
Never sold fakes - consistent 5⭐ record.
Clearly a system error. Account being damaged. Acct name Dan21079 - waiting for days, please resolve urgently.
@vintedcare_hub Username: dan21079
For clarity; Bought a mislabelled item, relisted correctly, then auto-banned for counterfeit.
Never sold fakes - consistent 5⭐ record.
Clearly a system error. Account being damaged. Please resolve urgently.
@vintedcare_hub Thanks for getting back to me. I’m unable to DM you - could you please follow me so I can send my details, or let me know an alternative way to share them securely?
@Vinted@VintedUK my account has been permanently blocked in error and I’m now receiving negative feedback because I can’t access it. I’ve provided everything requested but had no resolution for 18+ hours.
Please can someone urgently review this.
@stockx I've been cheated twice into buying the wrong size by your dodgy app. The first time I was gaslit by your system into thinking it was my mistake but this time I've caught it in the act and taken pics to prove it. Fuming 😡
@HotpointSupport been trying to book a return visit for a washing machine still showing the same fault the engineer supposedly fixed. No one answers, the link shows no dates, stuck in a loop. Already sent you a DM and waiting...
@Hodinkee I cannot believe that you have made such a horrendous change to your policy by completely scrapping any right to return or cancel any order as of the 1st August 2024. I seriously regret purchasing from you and will never purchase anything from you again.