Dear UBA Group, I complained on Thursday regarding a transaction i did and didn't get to the other party and I was debited and after being asked to forward my account details and transaction proof but I'm still yet to get the refund. Please this is becoming a disturbing issue.
Hello @akin_imman@official_tomiwo, we sincerely apologize for the inconvenience. Kindly click on the link below to engage us via DM alongside your account number, mobile number and email address to avoid sharing your details with the public. Thank you.
https://t.co/2gE96yv0wo
Hello @OladejoOlopa, kindly walk us through your complaint via DM to enable us review and advise appropriately.
Click on the link below to send your reply, to avoid sharing your personal information with the public. Thank you.
https://t.co/2gE96yv0wo
@UBAGroup I did a transfer from my UBA banking App and the party involved didn't get credited and I was debited with no reversal of the money since the 8th of July 2022. I have equally sent a dm here on twitter but up till now no response and it's not a good remark all. Please work on it.
Hello @_helper02, we sincerely apologize for the delayed response. Kindly be informed that response has been provided via DM. Kindly confirm and send your reply. Thank you.
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