@BootsHelp what must I do to get a problem resolved? Inboxed you no response? posted here previously, nothing! called & had to hang up after waiting an hour for no one to answer. Been in store for them to ring, also get no answer? Never pay by PayPal as your refund never comes!
@jademckillop98@BootsHelp This is happening to me right now, returned on 02.11.22 still no refund! Have you had any luck with yours now? It’s not acceptable to take so long!
@BootsHelp @craftymillie Good luck getting the refund! I returned something 02.11.22 which I paid for via PayPal and still have not received my refund. Getting nowhere when I call / go into store.
@BootsHelp returned 2 items 02.11.22 to Widnes store. the young girl on the till shouted someone over to help as she had selected refund to card rather than PayPal. A month on & still no refund? I have been back into store 3 times & spent an hour on the phone but getting nowhere!
@chichiclothing@Shaughna_P@LipoedemaUK I returned my item over 3 weeks ago and still no refund! Hate ordering online for this very reason. Beware, as I have emailed numerous times and still nothing.
@JDhelpteam I refuse to waste any more time on this it’s beyond a joke, just know you have lost a valued customer, as when there’s an issue we’re just ignored. I won’t be buying from you again lesson learnt
@JDhelpteam sons LFC top has completely unravelled up one side. The money these cost this shouldn’t happen! I was told there was nothing you could do just because he had a name out on the back of the shirt since purchasing. This is a faulty shirt how is this our fault Disgusting
@JDhelpteam sent numerous emails, I’ve chased this til im blue in the face, worst customer service I’ve ever experienced in my life! You can get lost now I’ve had enough, not chasing this any more, shouldn’t be this difficult to return a faulty top! Take responsibility will you, disgrace
@JDhelpteam Just sent a DM, I’ve already emailed customer service who said they couldn’t do anything due to it being personalised since purchase. It’s not like I’ve bought it, had it personalised and I’m trying to just return it for nothing it’s faulty! I am disgusted in the response I got!
@JDSports My sons LFC top has completely unravelled up one side. The money these cost this should not be happening! I was told there is nothing you can do because he has had a name put on the back of the shirt elsewhere since purchase?!? Disgusting! This is still a faulty shirt!