Daniel Prabhakaran

Chief Executive Officer, Annamalai Innovation and Incubation Research Foundation EDII, Annamalai University

[no one @cfc_chaya]

😂😂😂 snatched by others. Yeh Noida mei yeh sab hota hai?

[Abinash M Mudaliyar @abinash91_m]

Now coming to @HiltonHotels. You guys need to understand that you are not an average brand to make a blunder like this. i seriously hope my action helps you guys rectify your mistake and not disappoint your customers in the future.

[Abinash M Mudaliyar @abinash91_m]

Next thing is "empathy" the most glorified word today by all businesses. don't train your agents with empathy if they can't really do much in action.

[Abinash M Mudaliyar @abinash91_m]

and the last thing an individual wants to hear is a cash back when you are dealing with such situation. i was given an escalation option within the agent's powers but she was helpless beyond that. but i know for a fact this escalation again would have its own framework.

[Abinash M Mudaliyar @abinash91_m]

I'm not questioning corporate customer response guidelines but can they treat a situation like this with a greater sense on intent (the person on call tried best within the guidelines - no question).

[Abinash M Mudaliyar @abinash91_m]

my other justification to this is that one can agree that this could be an oversight. in my case i read it as beans. Worst part is i realised this after taking a bite and now its hurting my sentiments.

[EDII-TN @edichennaitn]

Happy to host @formxapp in our @pyconindia EDII-TN Startup showcase. #pycon #saas #chennai #tradecenter

[Daniel Prabhakaran @DanielPrabhak]

#International MSME Day

[EDII-TN @edichennaitn]

We at EDII-TN are celebrating this year's MSME day through a panel discussion on #startuprevolution in Tamil Nadu. The discussion will be at the Le Royal Meridien at 4pm. @arunontw @dorait @visheshrajaram @HariPyt

[EDII-TN @edichennaitn]

We at EDII-TN are celebrating this year's MSME day on the 27th of June at the Le Royal Meridien through a Fireside Chat with Dr. @santynits IAS and Mr. @sureshsambandam CEO of Kissflow and Orangescapes, on "Technology in Governance"
#startuprevolution