Danielle Hatcher

[Danielle Hatcher @danihatcher1]

@YodelOnline I’ve DM’d you but no one has responded, no webchat and no telephone. Can someone reply about the 2 items supposed to be delivered on 10th and 13th but they’re still at your depot……… @BBCWatchdog awful service and looks like I’m not the only one

[Danielle Hatcher @danihatcher1]

@YodelOnline Hi Yodel! I have 2 parcels that have been stuck in your Shelby depot and supposed to be delivered 10th and 13th. I’ve DM’d you please can you get back to me.

[Danielle Hatcher @danihatcher1]

@JDhelpteam Hi, can you help? Order placed 1st December and still processing? It Xmas gifts and I can’t seem to get an update

[Danielle Hatcher @danihatcher1]

Oh my goodness me coney.richard 😍😍 thank you vickyroyalx @lewishatcher_92 you guys are the best #kahunacookieco #lockdownlife #lockdowntreats https://t.co/nWypjfZNRA

[Danielle Hatcher @danihatcher1]

Cocktails 😍 #theivy #HARROGATE #gin @ The Ivy Harrogate https://t.co/CWnhLKG43k

[Danielle Hatcher @danihatcher1]

@allagentsuk I’ve had a horrendous experience with @ManningStainton the service is disgusting. Review registered to hopefully stop thier behaviour for future tenants

[Danielle Hatcher @danihatcher1]

@Morrisons I have an no one replied 😡

[Danielle Hatcher @danihatcher1]

Wow! Made a complaint about the quality of produce and the response is even worse than the flowers. Didn’t even add their name to the thanks 😳@Morrisons

[Danielle Hatcher @danihatcher1]

@ManningStainton Email on its way. Horrendous service and would strongly advise no one to rent from the Moortown office

[Danielle Hatcher @danihatcher1]

Absolutely horrendous service from @ManningStainton after chasing again to be told they are very busy 🙄 oh and they’ve breached GDPR twice!

[Danielle Hatcher @danihatcher1]

Happy Birthday to my beautiful bestie @saz5801 . Have the best day. Love you lots xx https://t.co/C8bSkPT4Kh

[Danielle Hatcher @danihatcher1]

@ThomasCookCares Thanks for replying to my messages! Much appreciated very poor customer service. Still no idea when luggage will arrive

[Danielle Hatcher @danihatcher1]

@ThomasCookCares @p_fankhauser the plot thickens! Very poor service so far!

[Danielle Hatcher @danihatcher1]

@ThomasCookCares Hi Raheel, I replied and one of your colleagues is now dealing and informed me the bag has not been located! So we’ve been lied to by someone today

[Danielle Hatcher @danihatcher1]

@ThomasCookCares Sent the reference through

[Danielle Hatcher @danihatcher1]

@ThomasCookCares @P_fankhauser this was my 1st attempt

[Danielle Hatcher @danihatcher1]

@ThomasCookCares my luggage is missing, we have a PIR report from LAX but no file reference, spoke to the airport yesterday 3 hours after luggage was reported missing. Just answer machine! Horrific service and ruining our 1 in a lifetime trip to LAS and LAX!

[Danielle Hatcher @danihatcher1]

@ThomasCookCares @p_fankhauser this is the service your team provide and seem to think acceptable to not receive luggage for 3 days on a dreams trip to LA & Vegas

[Danielle Hatcher @danihatcher1]

@ThomasCookCares What do we do about have no clothing? Purchasing 3 days of clothes was not in the budget?

[Danielle Hatcher @danihatcher1]

@ThomasCookCares We leave about 11am US time, she said she would fed ex on arrival to Vegas tomorrow, how long does that take?

[Danielle Hatcher @danihatcher1]

@ThomasCookCares We reported this missing yesterday in landing why has it not been placed on today’s flight?