After my 2024 Mercedes GLE was damaged at @Target, @Sedgwick has been stalling on refunding me. They requested a W-9, but still won’t explain why. They’re not responding to my inquiries. Anyone else facing this issue? #CustomerService#Claims#Insurance
@CareDotCom Your live chat button does not work in the browser.
Neither is there a phone number not email address to contact. You took £57 yesterday from my account without email notification.
Please provide a phone number or email as soon as possible.
@TranchinaS53380 Hello, I'm so sorry for your frustration. Please send me a DM on Twitter with your full name, zip code and email address, I would be happy to assist you.
@Caredotcom - You charged my credit card without auth. I want a credit of $169.46 back. I cancelled 2/9/23. https://t.co/KOtkXzaTND confirmed my membership at basic as of 5/9/2023 - I have proof-but you charged my card anyway. I contacted the att. general in TX.
@CareDotCom Please provide a customer service phone number. We've been unable to contact you regarding a very serious issue with how service was handled by your company.
@CareDotCom I’m not sure what is worse, the irony of a completely inept and disappointing customer care department at a company called https://t.co/BwMDFP1qOP, or the fact that your clients sometimes really need assistance and have to deal with that shit customer care department
@CareDotCom Really not happy w/ customer service. I paid 4 a full year last year & never found a suitable match. Then attempted to cancel. I was billed again & refused a refund. Making prepay for services through March 2024 when I was dissatisfied with the 1st year? $310 wasted!!