I am writing to formally lodge a complaint against @CapitecBankSA for the incompetent handling of my recent query regarding the freezing of my account.
Over the past 3 months. They have demonstrated a lack of professionalism and competence, failing to perform tasks as promised๐
I am writing to formally lodge a complaint against @CapitecBankSA for the incompetent handling of my recent query regarding the freezing of my account.
Over the past 3 months. They have demonstrated a lack of professionalism and competence, failing to perform tasks as promised๐
@CapitecBankSA You'd better be concerned because I am no longer going to put up with your nonsense bloody scammers, you put a false image here on social media, responding as if you are going to resolve the matter for the public to see when in truth you going to do absolutely nothing I am going!
Please acknowledge receipt of this complaint and provide me with an update on the next steps in addressing the issues raised.
I look forward to your prompt response and resolution of this matter @CapitecBankSA
If this matter is not resolved promptly and satisfactorily, I will be left with no choice but to consider escalating this complaint further, including exploring other banking options that can provide the level of service and reliability that Capitec has failed to deliver.