Danny J. N. Ndung'u

Lover of sunsets. I tell it as it is.

[Danny J. N. Ndung'u @dannyn_37]

.. And the bot, I would have appreciated a call from a human/being able to call a human. While the situation qqs finally resolved, it was a disappointing incidence

[Danny J. N. Ndung'u @dannyn_37]

Unaware, and their systems unaware that the KLM flight had been canceled /rescheduled. I spent over an hour trying to resolve the issue. Despite having a business ticket, was only being offered a different class. Most disappointing, other than the auto mail... 3/3

[Danny J. N. Ndung'u @dannyn_37]

Unaware, and their systems unaware that the KLM flight had been canceled /rescheduled. I spent over an hour trying to resolve the issue. Despite having a business ticket, was only being offered a different class. Most disappointing, other than the auto mail... 3/3

[Danny J. N. Ndung'u @dannyn_37]

@KLM Hello. I had a terrible experience for my flight recently. Your system canceled my flight a few minutes as I was heading to the airport (JKIA) Nairobi. And indicated that I have been booked on another airline. However, when I got the the airport, the airline was... (1/3)

[Danny J. N. Ndung'u @dannyn_37]

@KLM Hello. I had a terrible experience for my flight recently. Your system canceled my flight a few minutes as I was heading to the airport (JKIA) Nairobi. And indicated that I have been booked on another airline. However, when I got the the airport, the airline was... (1/3)

[Danny J. N. Ndung'u @dannyn_37]

@KURAroads @radiomaisha @citizentvkenya @Roads_KE @Kenyans @KBCChannel1 @KTNNewsKE Please be considerate to road users. 8 months of road closure for one of the most important and already busy raid arteries /intersection is unacceptable. What's necessitating this? There are almost no, or suitable alternatives to that junction for vehicle traffic using it.

[Danny J. N. Ndung'u @dannyn_37]

@NemaKenya @CCNairobi Hello. Are there /shouldn't there be limits to noise in public spaces? There's a very loud event at the Public Service club. The speakers can't be heard a mile away. KNH, NH, many other medical facilities, plus businesses in Upper Hill. Courtesy Please 🤨🤨

[Danny J. N. Ndung'u @dannyn_37]

@AIRTEL_KE Hello Airtel. Please make data work. I have noted over months now that despite having a 5G phone and enabled SIM, and being in Nairobi, almost daily, I can't access the internet even normal websites or Apps due to poor or no network

[Danny J. N. Ndung'u @dannyn_37]

@KenyaPower_Care Thank. Please note that this problem is recurring every few days(mostly in the evening) and it doesn't get resolve until mid to late on the second day. Can we please get a final resolution through change of phase or transformer connection?

[Danny J. N. Ndung'u @dannyn_37]

Hello. The same problem has recurred. Partial blackout in only a few houses in a one block of apartments while most of the houses and all other apartment blocks have power 23949969. Ref. 15012365

[Kenya Power @KenyaPower_Care]

@dannyn_37 Good morning, Danny. We acknowledge your concern and confirm that the matter is being followed up with the technical team. Thank you for your patience. ^MC

[Danny J. N. Ndung'u @dannyn_37]

@KenyaPower_Care still following up on this.

[Danny J. N. Ndung'u @dannyn_37]

Hello. The same problem has recurred. Partial blackout in only a few houses in a one block of apartments while most of the houses and all other apartment blocks have power 23949969. Ref. 15012365

[VT @VusiThembekwayo]

I flew with @KenyaAirways last week, and it was the WORST EXPERIENCE ever.

1. The plane was parked a gate away from where passengers were called to board. A gate away. So why use that gate then? Heaven alone knows.

And get this - we had to walk on the skybridge, outside the airport building, down the flight of stairs into the tarmac and make our trek to the aeroplane to board the plane… OUTSIDE THE AIRPORT BUILDING, AND it was raining.

Yes, raining!

So all the passengers had to WALK IN THE RAIN to board the plane.

And we then had to wait outside for the passengers ahead of us to board. So, the rest of us WAITED IN THE RAIN.

We eventually boarded, drenched!

Absolutely crazy.

2. The staff at the boarding gate were chewing gum, talking amongst themselves, and treating passengers as if they were doing us a favour.

Gum.
Loud laughing.
Rolling eyes and demanding clients.
Kuningi nje.

3. My bag was badly damaged — really badly. While the bag is expensive (no need to get into the cost or the brand), they say I should have the bag delivered to them so they can take it to “their assessor” to decide whether to replace or repair it.

By the way, the bag is so badly damaged that it can't be fixed.

I fly… A lot.

I have already boarded over 40 flights this year. Last year, I travelled to over 20 countries.
I live in airports & airlines.

I regularly have unpleasant experiences on commercial flights.

I am not a sissy. I don’t complain. You take the good with the bad.

But I can tell you this for free: this KQ experience was horrendous.

It would have been more pleasant to pour Tabasco sauce into my naked eye & then blindly stir into a lunar eclipse.

Anyway, back to your regular scheduled program.

VT

[Danny J. N. Ndung'u @dannyn_37]

@KenyaPower_Care Hello. Power was not restored. Please follow up to get it resolved

[Danny J. N. Ndung'u @dannyn_37]

@KenyaPower_Care Hi. Reported partial power failure multiple times over the last few weeks on 23949969. Affects a few houses within a apartment complex. Likely failure of one of the lines on the three-phase connection or transformer. Please support with a permanent solution

[Danny J. N. Ndung'u @dannyn_37]

@KenyaPower_Care Thanks!

[Danny J. N. Ndung'u @dannyn_37]

@KenyaPower_Care. Hi we have not had power in the Makueni /Nyando Rd areas of Kileleshwa most of the day as your team turned it off at the transformer around 10. 30 am. They have reinstated some houses and not others. Ref. number 14723765. Please urgently restore

[Danny J. N. Ndung'u @dannyn_37]

😂😂😅😅

[Rash ™ @Rashousmane]

From singapore to sink-hapo. Nairobi!!!!!🙆🏾‍♂️🙆🏾‍♂️🙆🏾‍♂️🙆🏾‍♂️

[Danny J. N. Ndung'u @dannyn_37]

@StateHouseKenya @KeTreasury @KenTrade_G2B @MITIKenya @GovernorNairobi @MombasaCountyKe @KisumuCountyKE We really need to reduce the cost of doing business in Kenya, if SMEs will need to come from informality and succeed in Kenya. Our African competition brings shame to these costs of doing business, nearby and far away...

[Danny J. N. Ndung'u @dannyn_37]

https://t.co/OOopNrQyr8 @StateHouseKenya @KeTreasury @KenTrade_G2B @MITIKenya

[Danny J. N. Ndung'u @dannyn_37]

@Shell_Kenya @vivoenergykenya Hello. Thanks for following up and resolving the issue. Your response was personal, and I professional and transparent.

[Danny J. N. Ndung'u @dannyn_37]

@vivoenergykenya @Shell_Kenya Hello. I believe was sold low quality (likely) adulterated V-Power fuel in one of your stations. I fuelled a full tank on Saturday evening and when I started the car, I noted it had developed a slow start (1/3)

[Danny J. N. Ndung'u @dannyn_37]

@Shell_Kenya @vivoenergykenya I went back to the station yesterday and notified them. Today morning I went and spoke to the station manager, and while he was open, he insists the fuel is good. Waiting for your intervention (4)

[Danny J. N. Ndung'u @dannyn_37]

@Xiaomi_Kenya Hello. The push Xiaomi OS Update Last night was unstable /corrupted. One of my Redmi has shut off unexpectedly and earlier I couldn't use biometrics. Can you advise on a resolution?

[Danny J. N. Ndung'u @dannyn_37]

@GlovoKenya Hello. How would you charge me fees of KES 350 on an order of KES 1,500? What's service fee on this receipt? And what the hell is weather condition fee? Are we on Alaska or Siberia?