Matt Darby

[Matt Darby @darbalicious]

@PCMeUK Thanks!

[Matt Darby @darbalicious]

@SkyUK day 2 of my 12 month broadband contract and I receive a letter to tell me of a price hike. Extremely unhappy with this questionably legal and terrible PR tactic. Had to sign up to Twitter to get hold of you. Response sky?

[Matt Darby @darbalicious]

@PCMeUK It was £20/month for regular broadband, fairly slow speed but all we need. Cancelling within the first month is acceptable right?

[Matt Darby @darbalicious]

@SkyHelpTeam This I understand. But do you not feel waiting a small amount of time, maybe more than 2 days would have been a smarter move? It doesn't exactly endear me to sky. And your tactful letter arrived on my wife's birthday and ruined her morning so thanks again. I will cancel.