darms

Petrolhead with a drizzling of infosec..... what a combo I know. My view, my thoughts, my world

[darms @darmsk]

Thx @DxLogistics for escalating this internally and getting the driver to come back and deliver the item…. Redeemed and even got a sorry from the driver 👌🏽

[darms @darmsk]

Amazing non-delivery from @DxLogistics today. Watched the driver park up, toss some boxes around in his van and gave up trying to find mine. Couldn’t be bothered and drove off. Email received I was not in 😡. #dxlogistics #poorservice #jobsworth

[darms @darmsk]

Top work @O2 for closing the complaint without doing anything and now asking to raise a complaint again #mymonday #PoorService

[darms @darmsk]

@O2 Gotta love your call centre when it stakes 40mins to pass security checks due to them not understanding details provided. Top it off was calling log a complaint #noconfidence

[darms @darmsk]

1HR 16 Mins to log a complaint! Complaint : C-2212253846. The best was being told to go to a O2 shop🤦🏻‍♂️@O2 with the level of choice these days good service keeps customers.

[darms @darmsk]

@BBC_TopGear Introduction of more and more tech no one wanted… pass cost to consumers. Love it 🤦🏻‍♂️

[darms @darmsk]

So @NespressoUK looks like you’ve have pulled out of @brentcross_sc mid lease. What a shame….Hopefully you’re investing on improving your online business. #fingerscrossed #nocoffeepodsleft

[darms @darmsk]

@BarnetCouncil No one collected mine today despite paying for the service and having the sticker applied on the bin!

[darms @darmsk]

@wagamama_uk hope the woman who slipped on the floor this evening at Finchley Wagamama is ok. #wagamama

[darms @darmsk]

@Wickes what is the problem with your delivery system. 3 failed deliveries, the latest today is beyond a joke! All I need is one panel to finally complete our project. Having an installer on-site each day is costing me money! #wickeskitchens #issues #someonehelp

[darms @darmsk]

@bry_campbell Keep well mate 🙏🏼

[darms @darmsk]

@clarkshelp Done

[darms @darmsk]

@clarksshoes what a joke. Create Black Friday offers, taking payment. Cancelling order a few days later advising NO STOCK #poorcustomerservice

[darms @darmsk]

@JohnLewisRetail Our elf arrived in style this year ;)

[darms @darmsk]

@jokerjay007 @MountainWHouse Try calling them again and ok you might have to wait a while to speak to a human. I then got my issues resolved immediately.

[darms @darmsk]

@MountainWHouse have you currently got an issue with refunding customer orders? Each correspondence via your website states my refunds have been issued. But they have not.

[darms @darmsk]

@MountainWHouse DM Sent....

[darms @darmsk]

@BrockmansGin DM Sent...

[darms @darmsk]

Playing email tennis with @BrockmansGin #pickupthephone #beingpatient #callme

[darms @darmsk]

@itsfar2bright @Marshall_VW Exactly....I’d rather not name and shame. But I’m thinking of popping to the dealership and see if they have a vending machine at the entrance selling hand sanitiser #lol

[darms @darmsk]

Top work @Marshall_VW St Albans for carrying out today's the service. Seamless process from start to finish and well worth 15 mile drive. Shame my local VW dealership think its fine to impose a #covid19 surcharge. They could learn a great deal from your team.