@helpmeunifi my Unifi internet connection down (7/9/23). Call Unifi to report, thought can settled within 24 hrs as advertised. But technician only can come on 10/9/23. Ask why not within 24 hours, was told 24 hrs start after technician visit. Misleading information. @MCMC_RASMI
@ayuross74@helpmeunifi Good for you. My case have to wait few days for the technician to come. When ask why not within 24 hours, customer care said 24 hours is after the technician visit. Their advertisement so misleading.
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How to #WFH when Unifi down twice in 5 days. Call TM100 3 times today all I get is “report highlighted to expedite the process” but process never got expedited @SKMM_MCMC@helpmeunifi@unifi
Unifi down, wait 3 days, restored for one day down again, need to wait 2 days again for technician. Don’t know when will down, how long to wait & when will down again. How to #WFH@helpmeunifi@SKMM_MCMC@unifi