Common mistakes of project managers:
- Overemphasizing either goals or systems (instead of balancing both)
- Overworking without purpose (instead of solely working on what’s important)
- Overmeasuring things unnecessarily (instead of solely measuring what’s relevant)
#mistakes
Common mistakes of project managers:
- Overemphasizing either goals or systems (instead of balancing both)
- Overworking without purpose (instead of solely working on what’s important)
- Overmeasuring things unnecessarily (instead of solely measuring what’s relevant)
#mistakes
Good prompts don’t only work for ChatGPT — use better questions when talking to customers.
🥉: What do you want?
🥈: What do you currently struggle with?
🥇: What goals are you working on, and what obstacles are you facing?
Help your customer help you.
#customerfeedback
Maximize incentives by being specific and targeted:
- Read more books.
- Read “Atomic Habits” and “The Elements of Scrum” by next month.
Notice the difference?
Bonus points if you set SMART (specific, measurable, attainable, reasonable, time-bound) goals.
#Incentives#habits
4 simple workday boundary-setting tips:
- Schedule "out of office" for unavailability
- Set "break" meetings in between working blocks
- Decline meetings that derail you
- Silence notifications during deep work
#WorkLifeBalance#productivity#timemanagement#selfcare
Good prompts don’t only work for ChatGPT — use better questions when talking to customers.
🥉: What do you want?
🥈: What do you currently struggle with?
🥇: What goals are you working on, and what obstacles are you facing?
Help your customer help you.
#customerfeedback
Maximize incentives by being specific and targeted:
- Read more books.
- Read “Atomic Habits” and “The Elements of Scrum” by next month.
Notice the difference?
Bonus points if you set SMART (specific, measurable, attainable, reasonable, time-bound) goals.
#Incentives#habits
4 simple workday boundary-setting tips:
- Schedule "out of office" for unavailability
- Set "break" meetings in between working blocks
- Decline meetings that derail you
- Silence notifications during deep work
#WorkLifeBalance#productivity#timemanagement#selfcare
How to ensure nothing falls through the cracks anymore:
- Create a matrix with service areas on the vertical axis & team members on the horizontal axis.
- Determine responsibility (R), accountability (A), consulted (C), and informed (I) for each segment.
#organizationalculture
How to deliver excellent #customerservice:
- Figure out what they value and deliver it to them.
- Don’t deliver things they don’t value.
You wouldn’t use euros to pay in a store that only accepts dollars.
Just because you #value something doesn’t mean your customers do.
How to eliminate your company newsletter:
- Share the workspace(s) your teams are working in already.
- Invite everyone to inspect the status of projects in real-time.
No need for a newsletter when its content can be examined anytime without extra effort.
#communication