@rapidobikeapp, I just had a terrifying 90min ride in Mumbai. The driver was talking on his phone and watching YouTube on the infotainment screen the ENTIRE time. Do you actually have safety protocols, or is passenger life not a priority? This needs to be addressed NOW.
Normal citizens are getting harassed by such incidents every day. There’s no accountability for anyone. How much longer do we have to suffer before @Olacabs, @KolkataPolice, Hon’ble Chief Minister @MamataOfficial, and Transport Minister @SnehasisAITC take real action?
Booked an @Olacabs for my senior citizen mother (had angioplasty a few months ago). After picking her up, the driver refused to start the ride & threw her out just because it wasn’t a cash ride. Shocked & appalled at this behavior. Requesting action from @KolkataPolice@bhash
Just dodged a rip-off. @CRED_club listed a bag for ₹1499 + 2000 coins. Checked the brand site—same bag is ₹999 flat! Why are we paying more with “rewards”? @kunalb11 is this your idea of value? This is how you run a loss-making startup—by fooling loyal users?
@NoBrokerCare You are not committed to anything. Your partner wrapped glass items in newspaper which broke during movement. To save cost on manpower you provided 4 people for the movement. Ofcourse it won’t get completed. The movement was unsuccessfully completed.
@NoBrokerCare is in the business of cheating, not service! Their vendor now says glass items will be wrapped in newspaper instead of bubble wrap, as promised. Plus, I’ll be charged if boxes aren’t returned today—info they hid until the last minute. Beware! @AmitKumarA#scam
Dear @1mgOfficial it’s unacceptable to inform about rescheduling a sample collection at the time of the appointment, especially after keeping a sick senior citizen fasting for over 12 hours. Why can’t this be communicated earlier? This level of service is highly disappointing.
@RapidoCares First time using Rapido cab service in Mumbai, and it was a terrible experience. Driver didn’t know the route, couldn’t read the map, threatened to leave me stranded on a flyover, and the cab was dirty and smelly. Almost missed my flight! Never using Rapido again.
Hey @zomatocare how about informing customers when their order is delayed? PR shoots with your boss won’t fix poor service. Show some real empathy towards your customers.
@nitin_gadkari ji what’s the point of creating expressways if your inefficient toll plazas create a 20-30mins congestion. Current situation at KhalapurTollPlaza on the #MumbaiPuneExpressway
Extremely disappointed with @driveu_in . Hired a driver who crashed my car before the trip even started, causing over ₹40k in damages. Now being offered just ₹15k as compensation—this is unacceptable! I expect a fair resolution. #CustomerServiceFail
@driveu_in@CMOMaharashtra@jagograhakjago how are these companies regulated? What are the criteria for hiring an individual as a driver? I didn't dare let my aged in-laws travel with this particular driver. What a nice nonsense service.
@driveu_in Unbelievable! Your driver crashed into two parked cars, burned my clutch plate, and left without even starting the ride. This was booked for my senior citizen in-laws! To top it off, your customer care says the max claim is just 15k? What kind of service is this?
@driveu_in is employing individuals who can't even operate a Manual car and don't know how to reverse a car or take the car out of the parking area. How dangerous is this?
@amazonIN Despite multiple complaints, delivery execs keep leaving parcels at the security desk, forcing my senior citizen mother to go down 8 floors to collect them. Your customer care executive tells me that they can't do anything. Have some shame and have some empathy!!