Dave R

[Dave R @Dave101515]

@etihad @antonoaldo @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights!!#WorstCustomerServiceEver

[Dave R @Dave101515]

@antonoaldo @etihad @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights!! #WorstCustomerServiceEver

[Dave R @Dave101515]

@etihad @antonoaldo @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Dave R @Dave101515]

@etihad @antonoaldo @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights.!! #WorstCustomerServiceEver

[Dave R @Dave101515]

@etihad @antonoaldo @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Dave R @Dave101515]

@etihad @antonoaldo @Airline_ratings @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever! You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Przemek @ppytlakdev]

Hi, we are on Muscat now, you cancelled ours flight which should happen today evening. Muscat - Abu Dhabi 23:55 and tomorrows flight Abu Dhabi to Warsaw. We are family 2+3. We have no Information what to do. No new scheduled plane. For how long we have to reserve new hotel? In 7 days we will be lack of medicine (my wife and my son needs a every day medicine). Where we can ask for help? I tried for 50minutea to reach Your call center with no success

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights!! #WorstCustomerServiceEver

[Mr&MrsSmith🇵🇱🇺🇸 @OniRazem]

@etihad I will ask once again. What if I have a flight scheduled on Mar 12, purchased before Feb 28, but simply want to cancel it due to unstable situation in the Middle East.
Will I get full refund or not? Can you at least clarify that?

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get !flights.#WorstCustomerServiceEver

[Tony Katz @tony_tress]

How you deceived me — sold me a ticket, but didn't give me a seat on the flight to Zurich when I showed up at the check-in counter in September, claiming all seats were taken — made me feel disgust toward your company. I deleted your app. When you charged 4,400 dirhams for a round-trip flight to Zurich in one day, you were quick to take the money. But when it came to giving me my actual ticket, you said they were gone, just 2 hours before boarding. You didn't refund the money. So if your company ever goes bankrupt, I won't be upset — because I lost time, nerves, and 4,400 dirhams. I will not wish your company good luck.

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights!! #WorstCustomerServiceEver

[FridaKelo @FridaKahlouch]

@etihad What about passengers in transit for scheduled flights please ?

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[FridaKelo @FridaKahlouch]

@etihad What about passengers in transit for scheduled flights please ?

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Shyam® @shyam481]

@EtihadHelp
NO RESPONSE. CUSTOMER CARE NOT REACHABLE OVER PHONE, CHAT YOU CAN WAIT ENDLESSLY TO GET SOME LIVE AGENT, NO EMAIL, NO RESPONSE ON SOCIAL MEDIA HANDLE. HOW DO I GET MY REFUND OF AMOUNT PAID FOR EXTRA BAGGAGES AND SEATS!!!!!

VERY POOR CUSTOMER CARE !!! KINDLY RESPOND !!!

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Mariel Lang @Mariellangsaez]

@etihad I requested a refund on March 3rd after my flight from Madrid was rescheduled.

It’s been 18 days and I’m still waiting.

Your agent is now giving me a 45-day timeframe which is unacceptable.

Please check my case and DM me for the booking details. I need to solve this NOW.

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Etihad Airways @etihad]

Etihad expands its global network with new routes to Charlotte and Kabul.

On 20 March, we launched our first‑ever service to Charlotte, North Carolina. The route is operated by our state‑of‑the‑art Airbus A350, offering a next‑generation long‑haul experience with enhanced comfort, efficiency and our latest onboard product.

We also commenced flights to Kabul as part of our long‑term network strategy to strengthen connectivity between Abu Dhabi and our global network.

We remain focused on safely delivering service and connectivity for the communities we serve.

Read more: https://t.co/HMAlC47gqz

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Ashwin @ashwinked]

@etihad @etihad Hi team please contact with via dams, need assistance.

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Shyam® @shyam481]

@etihad Is this your official support email or scam? It is from a gmail ID!!! Kindly check and confirm

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Shyam® @shyam481]

@etihad You are not responding to mail, live agent never comes online, customer care number never gets connected, DM no one answers!!!!! What do you want passenger to do ?????

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Etihad Airways @etihad]

Latest flight schedule

Etihad is currently operating a limited commercial flight schedule between Abu Dhabi and a number of key destinations. Flight status is available here:
https://t.co/hfDFfoFN3O

Guests with previous bookings will be accommodated on these flights as soon as possible. Tickets are also available for sale on https://t.co/NQdYwyTUOf.

Travelling to the airport

Guests and members of the public should not travel to the airport unless they have been contacted directly by Etihad or hold a confirmed booking on one of the new flights.

Online scams

We’ve identified several fake accounts posing as Etihad, contacting our guests and providing fake refund forms. Etihad will never request passwords, one‑time codes, payment details, or any sensitive information through social media messages.

For accurate updates and safe support, please rely only on our official website and forms from https://t.co/NQdYwyTUOf, and ensure you interact only with Etihad’s official social media accounts when responding online. Our official account is @Etihad, plus @EtihadHelp on X.

Guest reminders

Guests are advised to:

• Check their flight status at https://t.co/NQdYwyTUOf before travelling to the airport.
• Ensure their contact details are up to date in their booking at https://t.co/RbLTHQnlCV.
• Guests who booked through a travel agent should contact their agent directly for refund and rebooking options.
• Guests holding Etihad tickets issued on or before 28 February 2026, with original travel dates from 28 February to 15 April 2026, may rebook free of charge onto Etihad-operated flights up to 15 May 2026 at https://t.co/RbLTHQnlCV. Rebooking to flights after 15 May 2026 may incur an applicable charge.
• Guests holding Etihad tickets issued on or before 28 February 2026, with original travel dates from 28 February to 15 April 2026, may also request a refund through https://t.co/RbLTHQnlCV.

Contacting Etihad

We are currently experiencing a high volume of calls and appreciate your patience as it may take longer than usual for calls to be answered. Guests seeking a refund are encouraged to use https://t.co/RbLTHQnlCV to process their refund.

More information for impacted guests, including FAQs and travel guidance, is available at https://t.co/sJfVzKCGnr

Safety remains our absolute priority, and services will operate only once all safety criteria are met.

[Dave R @Dave101515]

@EtihadHelp @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. You have the worst customer service ever. You canceled my flight and won’t help me get flights. They said they would call me back but they never did!!! #WorstCustomerServiceEver

[Etihad Airways @etihad]

Latest flight schedule

Etihad is currently operating a limited commercial flight schedule between Abu Dhabi and a number of key destinations. Flight status is available here:
https://t.co/hfDFfoFN3O

Guests with previous bookings will be accommodated on these flights as soon as possible. Tickets are also available for sale on https://t.co/NQdYwyTUOf.

Travelling to the airport

Guests and members of the public should not travel to the airport unless they have been contacted directly by Etihad or hold a confirmed booking on one of the new flights.

Online scams

We’ve identified several fake accounts posing as Etihad, contacting our guests and providing fake refund forms. Etihad will never request passwords, one‑time codes, payment details, or any sensitive information through social media messages.

For accurate updates and safe support, please rely only on our official website and forms from https://t.co/NQdYwyTUOf, and ensure you interact only with Etihad’s official social media accounts when responding online. Our official account is @Etihad, plus @EtihadHelp on X.

Guest reminders

Guests are advised to:

• Check their flight status at https://t.co/NQdYwyTUOf before travelling to the airport.
• Ensure their contact details are up to date in their booking at https://t.co/RbLTHQnlCV.
• Guests who booked through a travel agent should contact their agent directly for refund and rebooking options.
• Guests holding Etihad tickets issued on or before 28 February 2026, with original travel dates from 28 February to 15 April 2026, may rebook free of charge onto Etihad-operated flights up to 15 May 2026 at https://t.co/RbLTHQnlCV. Rebooking to flights after 15 May 2026 may incur an applicable charge.
• Guests holding Etihad tickets issued on or before 28 February 2026, with original travel dates from 28 February to 15 April 2026, may also request a refund through https://t.co/RbLTHQnlCV.

Contacting Etihad

We are currently experiencing a high volume of calls and appreciate your patience as it may take longer than usual for calls to be answered. Guests seeking a refund are encouraged to use https://t.co/RbLTHQnlCV to process their refund.

More information for impacted guests, including FAQs and travel guidance, is available at https://t.co/sJfVzKCGnr

Safety remains our absolute priority, and services will operate only once all safety criteria are met.

[Dave R @Dave101515]

@RonytalksCrypto @antonoaldo @etihad @antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. They want to charge me over $1000 because you canceled my flight. You have the worst customer service ever. You canceled my flight and won’t help me get flights. #WorstCustomerServiceEver

[Dave R @Dave101515]

@antonoaldo @etihad Mr Neves you should know that your customer service is not helping me. You have the worst customer service ever. You canceled my flight and won’t help me get flights. They said they would call me back but they never did!! #WorstCustomerServiceEver

[German Trader 📊🇩🇪🇦🇪 @RonytalksCrypto]

@etihad I can not flight on a different date

My children are in school

I asked for a refund and they want me to charge 85% of my ticket cost

What is this @EtihadHelp ?