@Hertz can you help? Flight from bristol to Geneva this evening is delayed and worried we will arrive after the Geneva Hertz closes. Have tried calling the branch and can't get through! Don't want to be stranded!
@British_Airways Hello, my wife's bag has now been lost for 21 days. Can't get through on the phone, no reply to tweets and no reply to DMs. Are you able to help at all with any update or will you now provide us with an admission that you have lost it?
@British_Airways Hello an agent did message me via DM several days ago regarding lost baggage but when I replied they then stopped replying. Now sent several DMs with no response?! It's been 3 weeks now and no update from BA or on world tracer. PLEASE can we have an update??
@British_Airways Hello an agent did message me via DM several days ago regarding lost baggage but when I replied they then stopped replying. Now sent several DMs with no response?! It's been 3 weeks now and no update from BA or on world tracer. PLEASE can we have an update??
@British_Airways Hello again, my wife's luggage was lost 12 days ago. The online tracking still says 'tracing'. We were told before it would take 72 hours. HOW can it still be tracing? I know you are busy but can someone please help and sort this out??
@mspairport@British_Airways@AirCanada Thanks again, we are in the UK so can't call international numbers from here which is why I was trying to get a reply from the airlines via twitter
@mspairport@HeathrowAirport@yulaeroport PLEASE help, my wife's baggage was lost between MSP - YUL - LHR 10 days ago, BA and Air Canada are completely useless and non responsive. The bag MUST be at one of your airports - can someone just take some initiative and help us??
@mspairport Thanks MSP airport for replying, my wife has been trying to contact @British_Airways and @AirCanada for days and no reply. So frustrating airlines don't even message to update you and explain what they are doing to look for the bag...
@British_Airways Hello, my wife's luggage was lost 10 days ago. The online tracking still says 'tracing'. We were told before it would take 72 hours. HOW can it still be tracing? I know you are busy but can someone please help and sort this out??
@AirCanada 10 days since my wife's baggage was lost. Your flight was delayed so you rebooked us on a BA flight. We filed a report with them (online tracking still says tracing) but they now are not replying to anything. Will SOMEONE please take responsibility and help?!
@Delta hey can you please help? Been on hold for hours! Added bags when we checked in earlier today but not sure why we have been charged so much above the standard fees. Can you help look into it please?
@EtihadHelp query about pre-flight Covid PCR test which I have to do before flight on 15th Feb. Apparently you can still test positive months after you had the infection. If I was to get Covid now but then still have a positive pcr in a month, is there still a way to fly?
You don’t get to stoke the fire at the beginning of the tournament by labelling our anti-racism message as ‘Gesture Politics’ & then pretend to be disgusted when the very thing we’re campaigning against, happens.
@bt_uk@gmail my wife keeps being asked for credentials to log in to her bt email in the gmail app. She puts her username and password in and it says it is incorrect. Her password is working when she logs in on a browser. Any idea how to fix this? Cheers
@bt_uk We followed the instructions, deleted the account and readded it. Seemed ok initially and then had the credentials notification again. Again deleted the account - this time cannot even re add it as saying email or password incorrect (even though we are putting it in right)?!?